Submitted by jan_rifkinson on 2012/05/28 15:23
Maybe in the last 3-4 months I've noticed an increase of "program no responding"
Without closing down any other program that may be open at the time, closing re-opening IQ seems to solve the problem until next time.
Anyone else?
 

Comments

 
I rarely see any - but I have a very simple database with very few equations etc.
 
_______________________________________________________
Win.7 64bit  ~  IQ 0.9.25W10 portable

Same here. Happens randomly, just by creating an item and starting to type. This is really the common denominator.  I haven't been able to define what else does it.
Did happen again recently, Jan ? When does it happen in your case ?
 
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Windows XP Home Edition, Service pack 3
Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

jan_rifkinson

2012/06/05 17:26

In reply to by Armando

Exact saame circumstances that you describe, Armando. 
Has happened as recently last week.
It's almost as if keyboard input was too fast for IQ to swallow or new entry + keyboard came too fast while IQ was digesting some prior data.
Odd

Armando

2012/06/05 18:32

In reply to by jan_rifkinson

[quote=jan_rifkinson]
Exact saame circumstances that you describe, Armando. 
Has happened as recently last week.
It's almost as if keyboard input was too fast for IQ to swallow or new entry + keyboard came too fast while IQ was digesting some prior data.
Odd
[/quote]
 
Ok, so we have a clue here as it seems to always happen at the input stage in a cell.
E.g.: create a new item, start typing immediately : IQ freezes.
Is that it ?
This doesn't happen all the time though, which is why it's hard to diagnose.
 
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Windows XP Home Edition, Service pack 3
Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

jan_rifkinson

2012/06/06 11:24

In reply to by Armando

Yes that seems to be it for me. 
However, IMO it seems to depend on activity / amt of activity before adding new item, etc
i.e. if there was no activity immediately prior to new item / data entry, it does seem to occur
HTH

Armando

2012/06/06 12:56

In reply to by jan_rifkinson

This seems to echo my experience too. Let's see if we can find other clues along the way.
 
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Windows XP Home Edition, Service pack 3
Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

ncordle

2012/08/06 15:11

In reply to by Armando

I am an Ecco refugee (from 3 1/2 floppy disk install days) and just began using IQ in the last few weeks as it's development has reached a point where it's really useful. I'm enjoying learning the program, but this is the #1 frustration I have experienced. My configuration includes keeping the database in a dropbox folder which syncs after each change.
 
Program not responding events for me are also related to data entry, but invariably, I notice that dropbox is uploading a sync also.
 
It may be circumstantial and totally unrelated, but since we're chasing clues...

jan_rifkinson

2012/08/06 17:56

In reply to by ncordle

ncordle: thanks for posting. like you, i was an EARLY ecco user, having given up on the lotus program (can't remember name now). 
 
How often do you get  'not responding' ? how frequently?
 
my dB resides on dropbox, too. save every 15mins & on program close. also compact on program close.

ncordle

2012/08/06 20:33

In reply to by jan_rifkinson

Not responding happens pretty much daily. I'm creating a backup every 5 mins. As I understand, IQ saves after each item entry/change and dropbox syncs immediately. I also compact on program close.
 
I've been using calendar as a "journal" /time tracker. No errors from that grid.
I also use a task grid and a projects grid for gantt plan. Not responding errors seem to come when entering a new task in either grid or when dragging items in projects view.
 
No data loss. Seems to save changes and then stop responding. It is annoying more than anything.

Tom

2012/08/07 04:46

In reply to by ncordle

[quote=ncordle]
Not responding happens pretty much daily. I'm creating a backup every 5 mins. As I understand, IQ saves after each item entry/change and dropbox syncs immediately. I also compact on program close.
[...]
No data loss. Seems to save changes and then stop responding. It is annoying more than anything.
[/quote]
Dropbox originally didnt work for storage of database. I dont know has that been *fully* fixed (I think it was a dropbox problem, or maybe simply a clash of methods).
 
If you only wanted dropbox for backup, there were successful workarounds.
 
If you use dropbox for sync, I dont know....
 
_______________________________________________________
Win.7 64bit  ~  IQ 0.9.25W10 portable

ncordle

2012/08/07 12:09

In reply to by Tom

[quote=Tom]
Dropbox originally didnt work for storage of database. I dont know has that been *fully* fixed (I think it was a dropbox problem, or maybe simply a clash of methods).
 
If you only wanted dropbox for backup, there were successful workarounds.
 
If you use dropbox for sync, I dont know....
[/quote]
 
I can see that... I am experimenting with InfoQube on a system at home and at the office using a db stored in a synced dropbox folder. There is no chance of accessing from both machines simultaneously, so, I'm mainly using for backup. I offered that idea on the off chance that there might be some file or record locking while an upload was occurring that caused the "not responding" errors.
 
Thanks much!

jan_rifkinson

2012/08/07 14:43

In reply to by Tom

 While I have occasional not responding, I have been using dropbox for my work dB for a while now. This may be the cause for the occasional error msgs but I'm not yet convinced that it's the direct cause. Nevertheless, putting the dB on a HD, while backing up to dropbox is another way to go. 

Armando

2012/08/08 13:55

In reply to by jan_rifkinson

Interesting hypothesis ; I thought about that but dismissed it. Here's why : I use Dropbox to keep a history of my IQ DB, but not directly : through a script, I periodically (every 45min) sent a renamed copy of my DB to the Dropbox folder. So I don't think Dropbox would be the cause. Unless just having something accessing the DB would cause it (in my case : SyncBack).
 
I'll keep my eyes open.
 
I too experience many freezes. Sometimes 4 times a day, sometimes none.
 
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Windows XP Home Edition, Service pack 3
Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

A few weeks ago, after some work with Pierre, something was changed in the way cells enter edit mode (for a couple reasons).
 
I believed that it might have fixed the extremely annoying IQ "freeze" problem I experienced for the last 1.5 years.
 
Am I right, or are others still experiencing freezes in similar circumstances described above ?
 
Thanks !
 
 
-------------------------------------------------------
Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

Jon

2013/06/03 14:56

In reply to by Armando

Hi Armando:
 
I reported in http://www.sqlnotes.net/drupal5/index.php?q=node/2759 that IQ seems more responsive. That general statement includes entering edit mode as you describe. However, I still cannot see the cursor when creating a new item and typing. The cursor is visible when I edit an existing item.
 
Jon

Armando

2013/06/08 20:38

In reply to by Jon

Thanks Jon. 
 
Yes, the cursor problem must be extremely annoying. I have the same problem, but only in the "add item" dialog. I had the problem in XP and still have it now that I moved to Windows 8. Completely different machine. So it must be something in IQ.
 
Does this occur in a "brand new" portable installation + a sample database ? (I.e : no previous traces of  any previous installation)
 
-------------------------------------------------------
Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

Jon

2013/06/09 08:08

In reply to by Armando

[quote=Armando]
Thanks Jon. 
 
Does this occur in a "brand new" portable installation + a sample database ? (I.e : no previous traces of  any previous installation)

 
[/quote]
 
Yes
 
Jon

I thought the problem was solved, but it wasn't. In the last few weeks IQ froze/crashed about 3 times a day. It's always following one of these actions:
 
1- item creation + starting to write
2- moving an item from under a parent to another one (i.e.: creating new parent links)
 
I know others (in this thread and elsewhere) have experienced this problem.
 
Pierre: the change in the way items are put in "edit mode" when typing on a focused cell hasn't helped (I think it was sending F2 "programmatically", and not anymore). It has actually made things worst here...
 
- now, when I start typing, letters often appear mixed up : E.g.: I create an item, and start typing "Hello" and I will see "ellHo";
 
- and Auto Hot Keys (which I use a lot for auto-completion)  generally doesn't work if I don't first type a space in the cell.
 
 
This frequent freezing problem is both stressful and time consuming as IQ is the main software I use. For me, it's a huge problem -- no exaggeration.
 
I'd really like to know or help knowing what's doing it.
 
If anybody else experiences that problem, please chime in and tell us some details!
 
Thanks.
 
-------------------------------------------------------
Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

Tom

2013/10/03 18:27

In reply to by Armando

 
> 1- item creation + starting to write
> 2- moving an item from under a parent to another one (i.e.: creating new parent links)
 
Hi Armando, not having the same problems here (Win 7). I was wondering if the method used for above might be relelvant -
how do you create new item, etc?

Armando

2013/10/04 11:57

In reply to by Tom

Hi Tom, thanks for your help regarding that issue.

> 1- item creation + starting to write

- I create items by pressing Enter or Ctrl+Enter. (While in "edit mode" -- typing in cell --, 1st enter stops edit mode, 2nd creates a new sibling. While not in edit mode, enter just creates a sibling)
- Start writing.

> 2- moving an item from under a parent to another one (i.e.: creating new parent links)

- Select item + Drag & Drop (or ctrl+Drag & Drop  to create extra parent link)

 
-------------------------------------------------------
Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

I'm ruling out Dropbox interference as mentioned above by one user. I pretty much had already ruled it out, but since I've already had 2 freezes today (last one: just created an item and pressed ctrl-v to paste content in it) I thought I'd double check that possibility; in both cases, Dropbox wasn't uploading/downloading or doing anything else except sitting there.
 
I'm now trying to see if some other software could be trying to access the DB -- an unlikely cause, but who knows.
 
-------------------------------------------------------
Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

I'm doing a little experiment here, and by doing so, reopening the Dropbox case!
I now believe it could be possible that Dropbox or other software using the VSS (Volume Shadow Copy Service) could freeze IQ's database for certain operations (like item creation, etc.). This is still very much a hypothesis.
Just mentioning it in case someone would know/have an idea. In any case, I have deactivated the use of the VSS and see if if I still experience freezes.
 
-------------------------------------------------------
Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

Pierre_Admin

2013/10/08 15:35

In reply to by Armando

To reduce I/O with Dropbox on every change to the IQBase, I tend to put only the backup on Dropbox, not the actual file.
It works fine, and through the backup delay, you also reduce the number of versions that Dropbox creates, a real plus when doing lots of editing !
 

Armando

2013/10/15 16:23

In reply to by Pierre_Admin

Hi Pierre
 
I never put my IQ DB in the Dropbox folder, as you probably already know, for the exact reasons you mention. The problem isn't related to I/O. IQ just freezes from time to time (which means pretty often in my case).
 
Now, I've experienced less freezes since I've disabled VSS. I've still experienced a few the other day though (Saturday), so it might not be related to that. I don't have the time to do any statistic analysis...
 
Maybe anything accessing the DB as one is creating/modifying items has the potential to freeze IQ???  I don't see why it would do that. You'd probably know.
 
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Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

Armando

2013/10/15 16:40

In reply to by Armando

he you go... again...
 
 
 
I'm on windows 8 -- frozen apps appear "faded".
 
-------------------------------------------------------
Windows 8
Sony Vaio S Series 13 (SVS131E21L)
Ram:8gb, CPU: Intel i5-3230M, 2.6ghz