InfoQube IM - Community

Submitted by Tom on 2011/08/05 05:15

Havent used the thunderbird extension in a while.

It copies to the email grid correctly, but as soon as I click anywhere on the new email item, a download window opens with a dialogue box in front asking me do I want to open or save... (if I click open it opens in a thunderbird window.)

The html pane just shows "Navigation to the webpage was cancelled"

& just now, I got a message:

---------------------------
InfoQube
---------------------------
Replace the current content with the page: res://ieframe.dll/navcancl.htm#F:\[PATH REMOVED]\ItemID19419.eml ?
---------------------------
Yes No
---------------------------
I didnt get this before and will say no for the moment in case...

could this be to do with the new linking capabilities?

thanks, Tom

________________________________

Win 7 64bit ~ Portable latest IQ (9.25.V3)

Comments

It is working here. Could something have been changed in IE settings ? Can IE open the .eml file and display it in its own window ?

[quote=Pierre_Admin]

It is working here. Could something have been changed in IE settings ? Can IE open the .eml file and display it in its own window ?

[/quote]

it is a problem with IE, it goes into a loop and cannot open the file.

Will root around settings when I get a chance (dont remember changing anything but always a good possibility I did!)

With default IE 8 settings (new windows install) it opens the download dialogue (why!! I'm trying to open, not download) - with "always ask for this filetype" selected.

I deselected that and clicked on open**, now the file gets directly opened in Thunderbird (default .eml handler).

** only options were open / save / cancel

Now in IQ, the email is opened in a seperate window by Thunderbird.

Anyone got any ideas here?

Would I have to make IE the default handler for eml?

Would that screw up Thunderbird?

Win 7 Pro 64bit ~ Portable latest IQ (9.25.V3)

[quote=Tom]

Would I have to make IE the default handler for eml?

Would that screw up Thunderbird?

[/quote]

No you don't need to make IE the handler of .eml files (as yes, that would screw up Thunderbird). You need to tell IE to allow viewing of .eml files, same as it can view pdf, doc, xls, etc.

I'm not sure you this is done however...

[quote=Pierre_Admin]

[quote=Tom]

Would I have to make IE the default handler for eml?

Would that screw up Thunderbird?

[/quote]

No you don't need to make IE the handler of .eml files (as yes, that would screw up Thunderbird). You need to tell IE to allow viewing of .eml files, same as it can view pdf, doc, xls, etc.

I'm not sure you this is done however...

[/quote]

Can anyone confirm that IE opens eml files under XP?

I presume that's the way it worked for me under XP but I read about people also having problems with this under XP.

thedailyreviewer.com/windowsnet/view/eml-files-104210378

Have started a thread in the windows 7 forums, getting responses but nothing successful yet

http://www.sevenforums.com/browsers-mail/179920-unable-open-eml-files-ie8.html#post1527097

EDIT it turns out there's even an add-on for IE to open eml files www.encryptomatic.com/msgviewer/ie/index.html - which seems to suggest it's not default behaviour - or maybe they just taking advantage of something/someone

Win 7 Pro 64bit ~ Portable latest IQ (9.25.V3)

I'm still experiencing these problems too, Tom. However, in IQ v9.25 w4 IQ is only creating one copy of TB eml msgs. Other than that, the rest is still screwed up. If there are options to change in IE8 for IQ, I can't find them. If there's an option to change in IQ, I can't find it. If I'm supposed to look at file-type linkage thru control panel, maybe that's it but I don't want to mess w that unless I know it's going to help.

Pierre ?

IQ v9.26 w4

IE v8

OS Win7 Home Premium

See attached video

Pierre !!

Hi jan,

thanks for the video. 3 questions:

Does the file itemid43205.eml exist in the .files folder ?
Can IE display this file (file>open) ?
Can you display the properties pane. What is the field value for ItemHTMLFile ?

1. yes

2. no

2.: You need to set IE so it can display eml files. Tom had this issue earlier I think... Tom ?

If this becomes more and more difficult to do, as MS puts on additional protection on IE, I could automatically rename the imported .eml file to .MHT... Or at least add it as an option (MHT files cannot have attachments...)

[quote=Pierre_Admin]

2.: You need to set IE so it can display eml files. Tom had this issue earlier I think... Tom ?

[/quote]

I was never able to resolve this (even the people at the windows 7 forum couldnt help).

This was as near as I could get to making it easier to use:

[quote=Tom]

[quote=jan_rifkinson]For earlier emails

click on email item, I get file not found > Do you want to save or open

if I click open it opens in TB window[/quote]

in that dialogue, IIRC there's an option to tick "always open with.."

I think that's what I did and email items alway open in Tbird window now. It's not ideal but it's better than having to click each time.

[/quote]

-------------------------------------------------------------------------------

Win 7 Pro 64bit ~ Portable IQ 0.9.25.W4

Pierre, I don't the answer. I'll leave that to you & others more knowledgeable than I.

As for attachments, I don't remember that attachments were ever available via IQ HTML pane.

Maybe MHT is the solution for now but what about old eml files?

One thought was to replace IE w Chrome -- don't know if that's advisable or even possible

You may also see if installing the Google IE frame solves this. I have not tried it though...

http://code.google.com/chrome/chromeframe/

wouldn't install b/c of a Chrome conflict on my machine. (I have installed Chrome).

What I don't understand is why this would suddenly start happening.

First I thought TB-5 had screwed up the IQ extension but that doesn't seem to be the case

Now all of a sudden IE8 is acting up? I don't get it.

What do Tom & I have in common that might give us a hint?

OS Win7, Home Premium

IQ 9.25w4

TB5

MS has made some changes to IE (through recent updates) and now it is more difficult to open eml files in IE

IQ HTML pane is an instance of IE...

Jan reports a problem with linked files in general here

I'm just confirming that I also have the problem in a sample database (emails not showing in the html pane).

I dont have a problem with PDF files in the html pane.

IE8

Thunderbird 8

OS/IQ details below

-------------------------------------------------------------------------------

Win 7 Pro 64bit ~ Portable IQ 0.9.25.W3

I'm trying to reproduce this without success... Any chance you can provide the detailed steps, starting from a stock sample IQBase ?

Tom, this is now a recurring problem here w email for sure & getting worse here.

copy to IQ does not work at all now.

For earlier emails

click on email item, I get file not found > Do you want to save or open

if I click open it opens in TB window

As for PDF, it never shows up in HTML pane, always Adobe reader or whatever reader. Don't know if that's normal

Same for linked .doc files.

Pierre, PLEASE FIX THIS ASAP.

Thank you.

[quote=jan_rifkinson]For earlier emails

click on email item, I get file not found > Do you want to save or open

if I click open it opens in TB window[/quote]

in that dialogue, IIRC there's an option to tick "always open with.."

I think that's what I did and email items alway open in Tbird window now. It's not ideal but it's better than having to click each time.

You say it only happens with older email-items?

[quote=jan_rifkinson]

As for PDF, it never shows up in HTML pane, always Adobe reader or whatever reader. Don't know if that's normal

Same for linked .doc files.

[/quote]

- Only pdf files which are directly associated to the item's itemHTMLFile field will open in the HTML pane, obviously. Hyperlinks in the item field pointing to some file won't open in the HTML pane (why should they ?).

- If you're effectively speaking of files you're opening inside the HTML pane or itemHTMLFile field related links, it's another story. Yes, they should open in the HTML pane. But only if you have enabled pdf documents to be shown inside the browser in whatever reader you're using. Each is slightly different but it's usually in the options/preferences somewhere. It's usually the default setting so you or something might have disabled it at some point in time.

--------------------------------------------------------------------------------

Windows XP Home Edition, Service pack 3

Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

What is strange is that it is definitely possible to display .eml files in IQ.

I have a Win7 notebook, with IE9 installed and eml files are displayed just fine...

p.s. IE does however refuse to display the file, for some reason...

Pierre, I don't know why it would make any difference but are you using the portable file on your laptop?

Yes, I'm using the portable IQ

Win7 64-bit Home Premium

Would the exe version make any difference, i.e. registry assignments

[quote=Pierre_Admin]

What is strange is that it is definitely possible to display .eml files in IQ.

I have a Win7 notebook, with IE9 installed and eml files are displayed just fine...

p.s. IE does however refuse to display the file, for some reason...

[/quote]

1] Are you saying that you have the same problem Pierre - emails not opening in the html pane?

I mean we dont have to worry about reproducing it then (?)

I did get the impression that others didnt have the problem but maybe they werent on Win 7

2] What's your time frame for replacing IE for the viewer?

--------------------------------------------------------------

Win 7 Pro 64bit ~ Portable IQ 0.9.25.W4

Tom wrote:

> I did get the impression that others didnt have the problem but maybe they werent on Win 7

Tom, I definitely have the same problem as reported in this & one other thread.

Resolved. Was caused by a missing registry entry in some PCs.

Details here: ALL the email issues are driving me NUTZ. !! PLS FIX a registry file content issue, Pierre will document

Since upgrading to Ver. 0.9.26Pre-Rel50, portable, this is happening to me again. I am on windows 8.1, 64-bit but when it happened before I was on windows 8.1, 32-bit and an updated version ( I think it was InfoQube0.9.26PreRel45, portable) solved the problem.

Hi plp,

Can you provide some details ?