InfoQube IM - Community

Submitted by jimspoon on 2012/03/01 01:41

I am noticing a TLI that has hidden subitems but does not have the usual arrow icon indicating the existence of the subitems. Instead the icon is the usual round icon that appears when an item does NOT have subitems. If I click the round icon, the subitems appear, and if I then collapse the TLI again - THEN the arrow icon appears to indicate that the TLI has hidden subitems. But if I refresh the grid - the icon goes back to what it was - the round icon without any indication that the TLI has hidden subitems. Anybody else seen this?

Comments

Normally, what happens is that you'll see the bullet with an "arrow" showing that the item has subitem, but if the filter prevents sub items to be show, the arrow will disappear when clicked on. This is by design.

I haven't seen the reversed situation though... where you click on an item which doesn't seem to have sub items, but... have some.

Could you describe :

- what filters you're using (all of them), if any

- what source does your grid have

- any other setting which coud have an effect on grid display (hierarchy on/off, save item state, etc.)

thanks

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Windows XP Home Edition, Service pack 3

Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

Hi Armando -

Using W10 now. Still have the same problem, and another (related?) problem:

(1) I have items with hidden children, but there is no plus sign to indicate the presence of the hidden children. The hidden children do show up in the Properties pane, in Item Info > Children. I cannot show the hidden children with either the Item> Expand Command or the Ctrl-= keyboard shortcut.

(2) I have items that do not have any children, but which have a + bullet indicating that there are hidden children.

In this particular case, I have a "Notes1" grid using the "Notes1" yes/no field as the source. I don't have any filters applied. I have Full Hierachy and Save Item State both turned on.

Needless to say, this glitch is very annoying! thanks for any help or suggestions..

jim

Are you using the portable version ?

Pierre, no, using the installed version.

Experimenting a bit .. if I double-click the Notes1 field to bring it up in a Scratch grid, I get the same results - items with children but no plus sign to indicate it, and items with a plus sign that have no children.

However, I found that if i do a search that returns one of these parents, and then bring it up in a Search grid, the Item appears in the Search grid with a plus sign, and I can expand it and see its children.

jim

Thanks Jim for this information.

Could you try the portable version. Extensive tests are only done on the portable version...

I just tried the portable version ... unfortunately the same results.

Could I have a corrupt database, perhaps? It has a lot of items I imported from Ecco.

Any other suggestions to help diagnose and fix this problem?

jim

[quote=jimspoon]Could I have a corrupt database, perhaps? It has a lot of items I imported from Ecco.

Any other suggestions to help diagnose and fix this problem?[/quote]

You could try and do a repair:
menu: Tools >Database Management >Repair

Do you have backups of the file?

You could try opening an older version of it (if you have an older version with the same items)

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Win.7 64bit ~ IQ 0.9.25W10 portable

Continuing my experiments on this problem. I have hit on a solution (of sorts!) ...

Merely sorting the unfiltered items in the grid will not make the + sign appear.

I found that I can make the plus sign appear next to the parent items by applying a filter to the grid (alphanumeric filter toolbar, column filter, source bar grid filter editbox, or hoist filter).

And now, after experimenting with applying filters to my Notes1 grid, and then removing the filters - I now find that all appears as it should be - items with children appear with a + or - bullet, and items without children do not appear with any bullet.

I am not exactly sure what did the trick ... maybe it was applying the filter on the source bar.