Submitted by Tom on 2021/02/03 18:42
InfoQube IM v117Pre3
 
IQ and Evernote are no longer syncing. I did change the password lately after having problems with a web login (appeared to be a Firefox/Evernote problem).
 
I open the Evernote connect dialogue and click "Sync now"
The Evernote login doalogue opens -- I add my email address and click "Continue"
The next window opens but is blank and remains blank.
 
I then tried the "Disconnect" button and attempted to reconnect with the same results.
 
When I close and reopen the dialogue "Disconnect" is offered again, so it look like IQ thingks we're still connected.
 
When I click "Check connection" I get the login page again.
 
Is there some Evernote related info in an ini file or somewhere else in IQ I can delete to allow me make a fresh start -- or do you think this is an Evernote problem?

Comments

I'm using Evernote basic/free and was wondering if this to do with the device limitation of free Evernote, but Evernote help says that
"third-party apps that use the Evernote API integration do not count toward the device limit"

You're the second user to report this.. 
 
  1. After searching a bit, can you try to clear the Evernote cookies in your main browser
  2. Another possible fix is deleting this key in the Registry: Computer\HKEY_CURRENT_USER\SOFTWARE\Evernote\EvernoteSDK
 
Pierre_Admin
IQ Designer
 

Tom

2021/02/04 16:17

Permalink

> can you try to clear the Evernote cookies in your main browser
 
  this worked!
 
For a good while after though, I thought sync wasn't working - it was, the grid just needed a refresh.
Thanks Pierre :up:

I'm trying "Evernote Connect..." for the 1st time, after click the "Connect to Evernote" button, I see the message "An Evernote dialog will be shown to authorize access...", after click "OK" I get an error "Connection failed".

While as I tried "Google Connect..." and it worked fine.

Anything I can do to fix this? or anywhere I can check the reason/error log etc.?

Thanks!

Hi markbj,

First a warm welcome on behalf of the IQ Community. I've approved your account so you'll be able to start new threads and reply to existing ones.

I believe that the issue is related to your country. I'll add a setting in the next version w.r.t. this issue. You'll be able to test and report back

Pierre_Admin
IQ Designer