Hi Pierre,
My IQ base is now locked up and I cannot open it. I selected View/Pivot Table and received the error: Office 2000 (and up) is not installed. Install Office or Download the 'Office WEB components' from the Microsoft web site to view the pivot table".
I select OK or X to clear this on-screen message and it pops back up. No matter how many times I select OK or X it continues to pop up. I killed IQ (ctrl-alt-del/Task Manager), start it again, and this error automatically pops back up. I did a shut down, started IQ, opened the Base I was working on, and the error comes back. I am therefore not able to access the Base file.
Can you please suggest what I can do to resolve this?
Thank you.
Greg
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By the way, Office 365 is…
By the way, Office 365 is installed on my machine.
Cheers,
Greg
Update: I downloaded and…
Update: I downloaded and installed Office WEB Components. It now works.
I thought Office 365 would be sufficient but it looks like OWC is required.
So all is well.
Greg
Indeed, as described here:…
Indeed, as described here: Installation and setup
Hi Greg, I'll ensure that…
Hi Greg,
I'll ensure that this lockup no longer occurs in the next version.
In the meantime, you can use the following trick: Hold the Ctrl key when opening the file will show a prompt to restore or not the previous setup
Pierre_Admin
Thanks Pierre. That is a…
Thanks Pierre. That is a useful tip.
Greg