Submitted by Greg_M_IQ on 2022/03/31 15:55

Hi Pierre,

I have Outlook Office 365. I used launched the Registry modifier OutlookPrototocol2016. I am able to drag and drop or copy and paste the Email file from Outlook to IQ. It appears to set up a hyperlink. However, when I click on it it does not link over to the email in Outlook.

- Is this not possible using Office 365?

Thank you.

Greg

Comments

Hi Greg,

Most likely it is because it is a different version:

  1. Copy the OutlookProtocol2016 .reg file 
  2. Right-click > Edit
  3. Search your PC for the file Outlook.exe
    (should be under Program Files\Microsoft Office\OfficeXX)
  4. Edit the .reg file to make sure it points to where your Outlook is actually installed
    (notice that the syntax uses \\ not the regular \ for the path separator)
  5. Save and close
  6. Double-click on this new .reg file

 

How do I ?