InfoQube IM - Community

Submitted by Mike3003 on 2010/08/11 22:01

Hi,

Trying to use InfoQube with Outlook 2003 at work and when I try to drag an email or contact etc to the box in the Hyperlink dialog both Outlook and Infoqube freeze. I have to kill InfoQube to resolve the freeze. Am I doing something wrong - is there a setting I need to activate in InfoQube or Outlook?

Thanks,

Mike

Comments

Hi Mike,

Have you tried it at home with a .pst file ? It could be an Exchange issue. AFAIK, the linking hasn't been tested on an Exchange server.

I use Outlook 2003 linked to an Exchange Server and the hyperlink drag/drop works fine for messages and contacts.

Running PreRel 29 Portable with no special settings that I'm aware of.

John

Thank you John for your report.

I use fairly standard code to get the Outlook ID:

[quote]

Private Sub lblOutlook_OLEDragDrop(Data As DataObject, Effect As Long, Button As Integer, Shift As Integer, x As Single, y As Single)
   Dim myErr As Long: myErr = Err.Number: On Error Resume Next
   Dim s As String
   
   s = GetOutlookGUID
   If s <> "" Then Me.txtContent = s
   If Me.txtLinkText = "" Then Me.txtLinkText = "Outlook Link"
   
   Err.Number = myErr
 End Sub

Public Function GetOutlookGUID() As String Dim myErr As Long: myErr = Err.Number: On Error Resume Next Dim myOLApp As Application Set myOLApp = CreateObject("Outlook.Application") Select Case myOLApp.ActiveWindow.Class Case olExplorer GetOutlookGUID = "Outlook:" & myOLApp.ActiveExplorer.selection(1).EntryID End Select Err.Number = myErr End Function

[/quote]

I create an Outlook application object and retrieve the currently selected item. I'm not sure what could go wrong...

Hmm - thanks for that. Yes it works fine at home with a .pst so it must be something with the exchange settings at work I guess.

John, in this thread, reported that it worked for him with Exchange. My guess, is that it could be a security setting, that prevents creation of the Outlook.Application object

Am still running IQ 0.9.25C. Am attempting to drag and drop an Outlook email into IQ, same as can be done with Word (drag/drop/embed native app object), but I cannot seem to accomplish this. Whether it be to a Grid or to the HTML pane, all I get is the email header info in text form in both the Grid or HTML pane, no native-app-embedded-object. Is it do-able? Was also clicking on the hyperlink in IQ-supplied-Grid "Links" that states, "This will link to an actual Outlook email item", but nothing happens. Other links in that IQ-supplied-Grid do seem to work. thanks.

Doug Bartlett

I'm not sure what you're trying to do : 1- create a link to the actual e-mail in Outlook PST, 2- Copy the whole e-mail all content in the item field ? #1 : in an text field/cell (e.g. : item field), right click and select "Hyperlink" (or just press ctrl+k). Drag your e-mail on the little box that says "You can drop an Outlook object....". Edit the hyperlink text as needed. Press ok. #2 : no simpler way that CSV export/import... oR just copy/paste HTH (I can testify that Version 0.9.25I is very stable -- i use it intensely several hours a day. You should probably upgrade.)

Armando, THANK YOU very much, your suggestion #1 gives me exactly what I'm looking for. Plus, on your recommendation I did move to 0.9.25I and can confirm that it is very stable. Take Care.

Doug Bartlett