InfoQube IM - Community

Submitted by WayneK on 2019/11/11 10:57

Don't know if this will be helpful since it's not reproducible but I've had maybe 5-6 program crashes while working with tags. Doesn't happen often (once every couple of weeks).

It's always the same sequence:

1) Open tags grid and select tag item

2) Hit return to create new tag

3) Error message pops up: Run-time error xxxxxx

(Error message disappears before I'm able to do a screen capture)

4) All open tabs close one by one, followed by the program.

5) On re-start, all open tabs are restored with nothing lost

Wayne

114L

Comments

Just happened again. What's the point of software (Windows?) displaying an error message but removing it before you can read or copy it?

Thankful that I don't lose work but it still disrupts what I'm doing because it collapses all the open items I'm working on and scrambles the current sort.,

Wayne

Hi Wayne,

I'm not able to reproduce it, but did nevertheless clean up some error handling code, so perhaps it will be fixed in the next version

Fingers crossed

Pierre_Admin

IQ Designer

Thanks, Pierre. It doesn't happen enough to be a big concern even if it doesn't clear up.

Wayne

Crashing is still occurring. Today I was able to capture the error message. Maybe that can help identify the issue.

1) Happens maybe 5-10% of the time when I create a new tag. As soon as I hit return and a new blank tag item appears, it freezes, the error message appears, and the program closes.

2) Error message:

Run-time error '-2147024890 (80070006):

Method '~' of object '~' failed

Wayne

114q

Win 7, 64 bit Cyberpower Model 1, C Series (2011) 16 GB RAM

27" Samsung S27A350H, 24" ASUS VW242H 1920x1080