Submitted by Tom on 2011/08/19 07:57
 
When I close IQ with a grid open, often all fields are gone on restart.
Happens in different grids. Save item state is selected.
 
My IQ "install" is fairly recent.
 
Sorry I cant be any more specific. I can give screenshot of options if that might help(?)
 
Anyone else seeing this problem?
 
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Win 7 Pro 64bit ~ Portable IQ  (9.25.V3)

Comments

this didn't happen to me yet.... and hopefully it won't !  (It did in the past though but it's been a while.)
 
Yes, I guess a screenshot of your options might help.
 
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Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz

reesd

2011/08/22 08:50

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I'm seeing this every week or so, very annoying. It's been doing it for at least a month and for several point releases. My workaround is to to grab an older backup version (I have backups setup to every hour).
 
It seems to happen usually overnight or as part of a restart, so usually the backup is up to date in terms of data.
 
What I really wish we had was a drop-down for columns in the source bar as I have mentioned elsewhere. Then it wouldn't matter if they were forgotten, I could just select them back again.
 
Or grid variations, which would allow me to name combinations of source, source filter, source sort, and column order/size and select between them. Right now you can just create a whole new Grid. But you can't duplicate Grids, so you have do all the setup again. It's also hard to manage having of tons of Grids (no grid folders or equivalent).
 
d

Armando

2011/08/22 12:23

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I'd be extremely annoyed if this happened to me this week as my grids are complex and don't take a few seconds to restore. So hopefully we'll find out what does it.
 
I wonder if it could be linked to the "open last view on startup" or "open last file on program startup" options. These are deactivated here.
 
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Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz

Tom

2011/08/22 12:49

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[quote=Armando]I wonder if it could be linked to the "open last view on startup" or "open last file on program startup" options. These are deactivated here.[/quote]
 
could well be - I use both
 
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Win 7 Pro 64bit ~ Portable latest IQ  (9.25.V3)

Armando

2011/08/22 18:47

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Maybe you could try turning these options OFF and see if the problem still occurs, and report?
Thanks!
 
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Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz

Armando

2011/08/22 18:58

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I know I reported this problem a long time ago and I think it was fixed at some point. The only thing I found is:
 
 
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Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz

I too, have not had this occur for me in many months.
 
If you can reproduce it with the sample IQBase, I'll definitely look at it !
 

Tom

2011/08/23 05:36

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[quote=Pierre_Admin]
I too, have not had this occur for me in many months.
 
If you can reproduce it with the sample IQBase, I'll definitely look at it ![/quote]
 
OK I have new sample file created/open with many fields showing, hopefully I remember to close that last...
 
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Win 7 Pro 64bit ~ Portable latest IQ  (9.25.V3)

Tom

2011/08/24 09:49

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Only news today is that one field was in a different position in my main grid of my main IQbase -
NOTE this not the file that now starts with IQ.
 
Doesnt help clarify but thought I'd report - I'm starting to think it's some problem IQ has with something in that grid (have only had the problem with that grid but then it's the one I use most...)
Only thing unusual in the grid is conditional formatting in a field based on same field AND another field (see here )
 
I'll add some similar formatting in the sample grid that's starting with IQ
 
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Win 7 Pro 64bit ~ Portable latest IQ  (9.25.V3)

jdonlan

2011/08/24 12:59

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Having thought "well this doesn't apply to me" I ran into it today after my machine did a forced reboot whilst IQ (9.25 V3) was open. Restarting gave me the field-less grid as described. No auto-open or similar settings. A Dropbox restore brought the fields back.
 
John

jan_rifkinson

2011/08/24 13:31

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 John, Curious -- did you try to close & re-open IQ or anything else (like a screen refresh) before resorting to the backup. Tx.

Tom

2011/08/24 15:47

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[quote=jan_rifkinson]
 John, Curious -- did you try to close & re-open IQ or anything else (like a screen refresh) before resorting to the backup. Tx.
[/quote]
 
good question Jan,
dont know if I did
 
will try to remember next time...
 
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Win 7 Pro 64bit ~ Portable latest IQ  (9.25.V3)

jan_rifkinson

2011/08/24 19:15

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Tom, for a while I've thought that IQ periodically ran into an odd & not necessarily repeatable 'display' problem where odd things happen -- not always the same odd things -- but I don't think I reported it because there wasn't too much I could say about it except that it was odd which wouldn't help anything.  Maybe you're on to something that can be reproduced. 

jdonlan

2011/08/25 08:17

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 Jan,
No I didn't try anything else - in fact I had been reading the latest messages in this thread shortly before this happened so I went straight to the backup route - after a few choice words  Just like when I saw all the spam here this morning!
 
John

Tom

2011/08/25 10:39

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[quote=Tom]Only thing unusual in the grid is conditional formatting in a field based on same field AND another field (see
 
I'll add some similar formatting in the sample grid that's starting with IQ
[/quote]
 
 
BEFORE:
I randomly added fields to the welcome grid - (settings & formatting below)
 
 
 
Settings:
 
 
 
Conditional Formatting:
 
 
 
AFTER:
 
 
 
*I cant reproduce it though* - this was maybe my 4th IQ restart since adding the conditional formatting
 
 
EDIT/
[quote=Tom]Only news today is that one field was in a different position in my main grid of my main IQbase -
NOTE this NOT the file that now starts with IQ.[/quote]
this happened again which makes me think it's nothing to do with which file starts with IQ
 
 
EDIT2
my main file/grid has just opened with no fields apart from item field (again, this is the grid with the conditional formatting same as shown above)
 
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Win 7 Pro 64bit ~ Portable latest IQ  (9.25.V3)

Tom

2011/08/26 09:59

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Am I correct in thinking that the grid state is only saved on closing of the grid?
If so:
 
POSSIBLE WORKAROUND (possible clue?)
Altough refresh or IQ restart didnt work for me, opening a second instance of the problem grid caused it to show all fields correctly
(right-click grid tab > New Window)
 
NOTE this worked after I had manually re-added the fields to the grid but, if sentence #1 above is correct, I presume it should work immediately on opening of the grid/file
 
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Win 7 Pro 64bit ~ Portable latest IQ  (9.25.V3)

Pierre_Admin

2011/08/26 10:41

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Interesting Tom...
 
Are you saying that these steps are correct ? :
  1. Open a Grid A: All columns are gone except the Item
  2. Open a second instance of the Grid A (right-click on tab > New Window) and this instance of the grid has all the columns ?
If yes, this is a very useful path which will allow me to track the issue
 
As a temp workaround, if this is true, the instance of a grid wins when saving, so you can close the incomplete one, then close the correct one

Tom

2011/08/26 12:18

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[quote=Pierre_Admin]
Interesting Tom...
 
Are you saying that these steps are correct ? :
  1. Open a Grid A: All columns are gone except the Item
  2. Open a second instance of the Grid A (right-click on tab > New Window) and this instance of the grid has all the columns ?
If yes, this is a very useful path which will allow me to track the issue
 
As a temp workaround, if this is true, the instance of a grid wins when saving, so you can close the incomplete one, then close the correct one
[/quote]
 
Yes,
worked once - I will try it again next time it happens and report back
 
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Win 7 Pro 64bit ~ Portable latest IQ  (9.25.V3)

Armando

2011/08/26 12:36

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Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz

reesd

2011/10/29 19:30

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[quote=Tom]
[quote=Pierre_Admin]
Interesting Tom...
 
Are you saying that these steps are correct ? :
  1. Open a Grid A: All columns are gone except the Item
  2. Open a second instance of the Grid A (right-click on tab > New Window) and this instance of the grid has all the columns ?
If yes, this is a very useful path which will allow me to track the issue
 
As a temp workaround, if this is true, the instance of a grid wins when saving, so you can close the incomplete one, then close the correct one
[/quote]
 
Yes,
worked once - I will try it again next time it happens and report back
[/quote]
 
This workaround doesn't work for me. The only solution I have is manually add the columns or revert to an older version. Unfortunately I just discovered that I don't have my interval backups - auto (interval) backups are not working (FIXED 0.9.25W3). Very frustrating all around :(.
 
I'll add, I continue to have issues with IQ's GDI usage. Between it and Firefox I often get close to running out of GDI resources in Windows XP (as I mentioned at http://www.sqlnotes.net/drupal5/index.php?q=node/2365#comment-10767). Since the GDI usage seems to be the grids, I wonder if windows runs out of GDI, so the gird can't get the GDI handles it needs to properly build itself, so it somehow handles this badly by losing its columns. Just a thought.

Pierre_Admin

2011/10/30 18:39

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Regarding the GDI issue, how many grids do you have opened ? The Icons folder contains how many icon files ? Reducing this has a direct effect on the GDI handles used...
 
HTH
 
Pierre
 

reesd

2011/10/31 12:30

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[quote=Pierre_Admin]
Regarding the GDI issue, how many grids do you have opened ? The Icons folder contains how many icon files ? Reducing this has a direct effect on the GDI handles used...
 [/quote]
 
Hi Pierre,
 
I started a new thread on GDI and answered your question here - GDI usage [FIXED 0.9.25W4?].
 
d

reesd

2011/11/01 10:43

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Just happened to me 2nd day in row. Once again in the morning after restarting the machine and launching IQ again. Could it somehow be related to crossing the date boundry or auto-recalculation?
 
Because interval backups are not working I unfortunately can not tell more specifically at what time it happened. Hopefully we can get those fixed soon, then I will be able to narrow it down to before/after db.
 
d

Tom

2011/10/30 16:47

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Strangely:
after happening here relatively often (with one grid) for a period of time, it simply stopped happening - no idea why, there was no related update.
 
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Win 7 Pro 64bit ~ Portable IQ  (0.9.25.W2)

Tom, this has just recently started with me, too.
It's happened on two occasions.
There is nothing special going on. 
Work in IQ.view Close IQ. Open IQ next day to a long standing view & only the item field appears instead of multiple columns
Another ARGHHHH
 
Pierre, between this one & the TB extension problem, it's making me a bit crazy.
Tom is the cool one.

Tom

2011/12/01 18:07

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[quote=jan_rifkinson]Tom is the cool one. [/quote]
 
well I'm cool now cause it's not happening here anymore!
 
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Win 7 Pro 64bit ~ Portable latest IQ  (0.9.25.W3)

jan_rifkinson

2011/12/16 11:51

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Has this issue been nailed down &/or fixed?

Armando

2011/12/16 14:41

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Not sure. But has it happened to you since the release of W4 ?
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Windows XP Home Edition, Service pack 3
Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

jan_rifkinson

2011/12/16 17:39

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No but it was sporadic so it just may not have happened yet.
I have no way of knowing as I couldn't duplicate the problem on demand.
It just happened unexepectedly and NOT consistently.

Armando

2011/12/18 16:00

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Yes, I know.
I guess we need to keep our eyes open and try to figure out / remember what we just did when it happens.
It could also be linked to the grid component, who knows.
 
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Windows XP Home Edition, Service pack 3
Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

Anything new on disappearing columns? It's happened to me 2x now. Just wondering.....

Armando

2011/12/07 12:04

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Almost nothing here. Columns are stable. But I did notice some weirdness while playing with the "multi level column headers" option in the "manage grid" dialog : order of columns wouldn't stick (after a grid restart) when I had  many columns (10-15)  "minimized" in the grid. But this is a very specific case where I had something like 40 columns. Could be a hint towards something though...
 
I thought there was a Mantis issue for this column thing... But no. The only thing I could find was this very old thread : Losing Columns
The annoying part with this bug is reproducibility. It's almost impossible to fix an unreproducible bug. So if you have any hint... it would help.
 
 
PS : one thing I do loose once in a while is the "Word Wrap" setting on fields (MANTIS 1108 ). This seems to be caused by crashes -- don't happen very often here. Maybe do the word wrap settings just don't get saved properly ?
 
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Windows XP Home Edition, Service pack 3
Dell Vostro 1500, Ram:3gb, CPU: Intel Core2Duo T7500 2.2ghz

reesd

2011/12/11 09:16

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Is there logging we can turn on or add to help track it down?