1. You mean to say that you don't have a scroll bar on the right of each grid ? Same with a sample IQBase ?
2. Standard toolbar filter button and the yellow filter bar don't do what you want ?
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1. Yes. There is no scrollbar to the right of each grid. This is in both my working database and a new sample IQBase.
2. The yellow filter bar you are referring to is present on the status bar when a filter is active? If yes, then it never appears with the current version (107 pre 4 - I have not had time to update to 107 which was posted today).
1. Yes. There is no scrollbar to the right of each grid. This is in both my working database and a new sample IQBase.
2. The yellow filter bar you are referring to is present on the status bar when a filter is active? If yes, then it never appears with the current version (107 pre 4 - I have not had time to update to 107 which was posted today).
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Both of these issues are not present here. Can you try a brand new portable install with the sample IQBase ? Screenshot of the Welcome grid (sample) would also help
A fresh portable install corrected the problems. I use only the portable install and have lived with the most troublesome issue - no scrollbar - for a long time. Just didn't report it. The yellow filter bar was a recent development,
The installation folder is always deleted except for the Users folder and my license file. Once the newer version is in place, the Users folder and license file are restored to their proper locations.
Thanks is most peculiar indeed. I have no idea of the possible cause. If you have a non-working setup, please email the files in your Users folder and I'll take a look
Otherwise, at least the fresh version works correctly !!
Pierre
p.s. Next time, don't wait years before reporting issues, the faster the better !!
After installing the portable version of 107B and customizing IQ to my preferences, I opened my main data file. I tried this on a new sample database too. Both issues are back. The grid scrollbar and the yellow filter bar in the status bar are gone.
While doing some menu customization I came upon other oddities.
1. Open customize dialogue
2. Click on the Commands tab
3. Drag the New Blank IQBase and/or New IQBase (with sample data) to a position in the IQ main menu
4. Close customize and test the new addition(s). On my systems they do nothing.
After installing the portable version of 107B and customizing IQ to my preferences, I opened my main data file. I tried this on a new sample database too. Both issues are back. The grid scrollbar and the yellow filter bar in the status bar are gone.
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Thank you for the upcoming fix to customization. A few days ago I sent my user files so you could troubleshoot the problem with the grid scrollbar and the yellow filter bar. As I stated above, following customizing a clean install, the issues are back. Have you ideas about what is going on?
Pierre, I have been attempting to fix these issues myself. Removing the user folder and allowing IQ to recreate on on startup did nothing. No yellow filter bar or grid scrollbar. I then tried fresh install without making any modifications to IQ. Default settings only. Same issue with my working database and a fresh sample database.
An update. I have tried everything that comes to mind to correct the missing. To get right to the point, display the grids with the property pane docked to the right. Drag the property pane window to the left to enlarge the property window. The grid window will become quite narrow and at that point the scroll bar appears. The grid window is too narrow to be of any use. Dragging the window back causes the scroll bar to disappear once again. Not a solution, but perhaps gives you a clue Pierre?
I have not been able to come up with anything concerning the yellow filter bar.
I'm not able to reproduce the issue and didn't get your config files, but your last post did raise a flag as to a possible cause. The issue would not be invisible scrollbars per se, but rather an incorrect sizing of the grid.
I'm not able to reproduce the issue and didn't get your config files, but your last post did raise a flag as to a possible cause. The issue would not be invisible scrollbars per se, but rather an incorrect sizing of the grid.
Pierre_Admin
IQ Designer
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I will re-send the configuration files. Please confirm that you received them. With regard to the incorrect grid sizing, is this a matter for you, the grid supplier or something I can do?
The issue would not be invisible scrollbars per se, but rather an incorrect sizing of the grid.
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This got me thinking and I think I found the solution for the missing scroll bar. I still must test it, but on my home computer, I changed Windows DPI settings back to 100% from my preferred 120%. The scroll bar was restored. Does this make sense to you? I will try this tomorrow on my office laptop and report back. But, I really need the DPI settings at 120%. Is there any way to make IQ work with this? All my other (many) programs have no trouble.
I do not know if the yellow filter bar will similarly return as I have not tested this yet.
Sorry to be a pest about this. I have worn out the center wheel on my mouse and have developed a bulging muscle on my index finger from scrolling through lengthy grids. If this can be fixed for my display, I can retire from my second career as a professional finger wrestler.
Just finished testing on my work laptop. I confirm that the issue is with the DPI settings. Reducing my preferred (and for my vision, NEEDED) setting of 120% to 100% restores the visibility of both the grid scroll bar and the yellow filter bar. I tried the compatibility setting to disable display scaling on high DPI settings, but it does not work. Furthermore unlike some of my other programs where ticking this option is necessary, the setting does not stick. In other words, returning to check the option shows it is no longer checked. I have full administrative rights.
That is good news Pierre. I look forward to the fix.
To determine if there is some threshold after which the scroll bar and yellow filter bar would become visible, I decreased the DPI by 5% increments. It seems that IQ is only satisfied with 100%.
To determine if there is some threshold after which the scroll bar and yellow filter bar would become visible, I decreased the DPI by 5% increments. It seems that IQ is only satisfied with 100%.
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Bizarre... I can reproduce it here in Windows 10 using custom scaling.
What is strange is the default choices (100%, 125%, 150%) all work just fine !
[quote=Jon]display the grids with the property pane docked to the right. Drag the property pane window to the left to enlarge the property window. The grid window will become quite narrow and at that point the scroll bar appears. The grid window is too narrow to be of any use. Dragging the window back causes the scroll bar to disappear once again. Not a solution, but perhaps gives you a clue Pierre?
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I couldnt reproduce it but wonder if this may be a workaround (and/or a clue?):
try turning off auto-column width (grid height will not change when grid is made narrower)
Well, well, after 1 day of work and numerous trials, let me say that this issue is most peculiar.
It does turns out to be related to the display scaling
I did some tests on an Windows 10 machine with the following result
This shows the correction factor vs the display scaling
Display scaling
Grid scaling
100
0
101
6
110
4.4
112
2.6
115
0.5
116
8
117
7
119
5.2
120
4.4
121
3.5
123
2
124
0
125
0
130
0
140
0
150
0
So... since there doesn't seem to be ANY sense to this data, I decided in v107d to add a user adjustable parameter to set the grid scaling correction (High DPI Grid scaling factor)
May be one day, someone will make some sense of this, but in the meantime, users, Jon in particular, will have scrollbars again !
p.s. Data was entered in IQ and graph is a Pivot Chart, a built-in view (provided MS Office 2000+ is installed)
Will test it when I get to work in a couple of hours. Pierre, are you aware that the download is named 107c? Is this a typo? This is really the version (D) you want me to test?
Also in researching this issue (I was looking for tweaks that could be made to the registry) I learned that Microsoft has recommendations about HIGHDPIAWARE. I did not save the links but I am sure you know this already,
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