InfoQube IM - Community

Submitted by WayneK on 2020/04/13 11:11

My computer crashed overnight and I lost a sizable chunk of work I did in InfoQube just before bedtime. Tried to recover it from backups but they are missing. Don't understand why.

I had three InfoQube files open when I went to bed. All have identical backup settings (every 10 minutes, delete after 1 day).

Two of the files continued to back up every ten minutes all night until about 6:00 am (that must have been when the computer crashed). The third file stopped backing up before I went to bed and did not resume until I rebooted the computer this morning.

Naturally, the one file that did not back up is the one that had active work that needed saving.

Any ideas on why back ups for this one file failed? I used the file right up to bedtime and it was fine. Only thing I can think of is that this one particular file crashed after I put the computer into sleep mode.

Any other settings/procedures I could check?

Wayne

Comments

Hi Wayne,

This is weird to say the least. The original file does not work ? IQ saves after every edit, so you should not need to use backups.

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Only thing I can think of is that this one particular file crashed after I put the computer into sleep mode.

[/quote]

Humm... I don't get it. How can files crash and backups be done when the computer is in sleep mode ???

Pierre_Admin

IQ Designer

When I re-started the file the next morning, I had lost approximately the last half hour of work. I opened the last backup file and its status was identical to the active file. The last backup was made about half an hour before I quit working.

Apparently, InfoQube brings the computer out of sleep mode to do backup overnight. I always select "sleep" in the Start menu before I go to bed but I guess it is possible I forgot this time. Anyway there were backups all night for the other two files but not the active file.

I don't know if it normally does overnight backups because I have never checked and backups are deleted after a day.

Not a big deal as I was able to remember what I had done (I think!) and actually spent more time trying to find a backup than it took to recreate the work.

I was just wondering if there's an explanation I'm not thinking of.

Wayne

Win 7, 64 bit Cyberpower Model 1, C Series (2011) 16 GB RAM

27" Samsung S27A350H, 24" ASUS VW242H 1920x1080

As changes are saved as soon as editing ends, I can't see how you could lose 30 minutes of work, unless you were in the same item the whole time and worked exclusively in the Doc pane and didn't save the Doc pane content before putting the computer to sleep

Was that the case ?

If yes, there is a setting to auto-save the Doc pane every x minutes...

BTW, I would need to test, but having the computer exit sleep mode, to do a backup does not seems like something one would want to do, or rely upon. Is this done using a Windows Scheduled task ? If not, how is it done ?

Pierre_Admin

IQ Designer

I don''t use the Doc pane. The majority of the work was in a single item as I was creating a list of bullet points for a research summary. Might be related to previous problem of grid editing disappearing when I exit a cell.

When I say I lost a half hour of work I mean the last save point was a half hour before I stopped working. Part of that time undoubtedly was spent reading to create notes, so it wasn't 30 minutes of non-stop typing.

I have InfoQube set to back up every 10 minutes. That's it. I have done nothing with Windows. So no, I don't have the computer exit sleep mode to do backups. It just did it. As I said, maybe it did not enter sleep mode last night. Still doesn't explain why two files were backed up all night and one wasn't.

Wayne