Submitted by WayneK on 2020/12/29 17:38
Since I updated to Windows 10 I have had a persistent problem with computer buffering when I try to access InfoQube.
 
1) Click on InfoQube window (file is already open).
 
2) Windows immediately displays a rotating buffer symbol that prevents any action in InfoQube.  If I try to click on the InfoQube window again, the screen goes white while buffering continues for 20-30 seconds
 
3) Happens maybe 10-20 times a day, almost always when I first try to access a file.
 
5) Did not happen at all under Windows 7 but it did happen with OneNote under Win 7.
 
6) Also occurs with my file manager (XYplorer).  Does not happen with any other programs.
 
Pretty sure it's a Windows problem but haven't found a solution.
 
I know it's a long shot, but am hoping someone else has dealt with this.
 
Wayne
 
 
 
 
 

Comments

Hi Wayne,
 
So the program seems to lock for 20-30 seconds if I understand correctly... humm
I don't think it is an IQ problem, perhaps check Task Manager
 
As it is a new computer, perhaps you don't have a default printer installed. I've seen some issues before related to this.
 
Pierre_Admin
IQ Designer
 

Thanks, Pierre.  Yes, I think it's a Windows problem.  Was hoping maybe someone else has dealt with it.
 
Wayne