Submitted by jan_rifkinson on 2009/12/12 12:08
Repeated this 3x
did not restart computer to try again
Steps to recreate
 
go to html pane
delete line of extra space 3x
on 3x, program closes prematurely.
 
See attached video

Comments

Hi Jan,
 
Sorry, but I can't see much in this video. Can you provide detailed steps, starting from the sample database?
 
I tried deleting characters but did not see the problem.
 

jan_rifkinson

2009/12/12 12:23

In reply to by Pierre_Admin

Sorry my video doesn't illustrate problem. Sure I'll try again. Never worked w sample database; where is it? What's it called?
 
--
Jan Rifkinson
Ridgefield CT USA
HP Blackbird Vista Ultimate SP-2

Pierre_Admin

2009/12/12 12:24

In reply to by jan_rifkinson

Simply do a File>>New and work from the Welcome grid
 

jan_rifkinson

2009/12/12 12:29

In reply to by Pierre_Admin

ok will do but just to let you know -- I restarted my computer, opened my IQ db, repeated the exact steps I listed in my original post, which ended with the exact same result
 
--
Jan Rifkinson
Ridgefield CT USA
HP Blackbird Vista Ultimate SP-2

Pierre_Admin

2009/12/12 12:32

In reply to by jan_rifkinson

Great! That means that with your help, we'll get a fix out real soon
 

jan_rifkinson

2009/12/12 12:47

In reply to by Pierre_Admin

This proved to be an illusive problem.
 
I opened the welcome grid in sample dB, did my best to delete in html grid w/o a crash
 
I restarted IQ w my db & tried same thing in same html pane, i.e. same data w/o crash
so now I don't know what to tell you.
 
Maybe I had a problem w the way that html data was formed. OTOH, if that's the case, I don't know how it corrected itself...
It's also possible I have some kind of wrinkle in my dB. For example I cannot compact my dB w/o error
Maybe it's Vista.
 
If it happens again, I'll report it again.
Sorry for now, Pierre.  If there's something else you'd like me to try, I'm ready to do that.
 
--
Jan Rifkinson
Ridgefield CT USA
HP Blackbird Vista Ultimate SP-2