Submitted by joemoeschmoe on 2010/01/21 12:08
 When I try to open it using the menu at the top, nothing seems to happen.  It is also not highlighted the next time I go into the menu.
 
Shift + F12 does not work either.  Am I hiding it somehow?

Comments

I don't know why the main menu > View > Open HTML editor button isn't functioning & I don't know why it has <SHFT><F12> as it's shortcut.
AFAIK, the shortcut to open the HTML editor is <F12>, while <SHFT><F12> closes it
 
HTH
 
--
Jan Rifkinson
Ridgefield CT USA
HP Blackbird Vista Ultimate SP-2

Armando

2010/01/21 12:51

In reply to by jan_rifkinson

Jan : F12 and shift F12 both work for the HTML pane. The difference between F12 and shift F12 is that :
 
- F12 keeps the pane on autohide,
- shift F12 doesn't and pins it to the main window. So you need to press shift F12 again to close it (or right click the x on the pane's title bar, of course...)

jan_rifkinson

2010/01/21 14:20

In reply to by Armando

Thanks Armando. That counts for my learning something new today .... a daily goal
 
--
Jan Rifkinson
Ridgefield CT USA
HP Blackbird Vista Ultimate SP-2

Hi joemoeschmoe
 
I don't think I ever encountered that problem before...
 
You go to to "View" > "HTML editor" and click,
 
Right?
 
Do you have the latest release installed (portable, preferably) ?
 
Try this too :
 
make the main window smaller and see if the HTML pane could have been undocked and would be floating under it. I really don't think it can happen, but... who knows...
 
 
 

joemoeschmoe

2010/01/21 13:02

In reply to by Armando

I just downloaded the latest version from Release 11 because of this same issue and the result is the same.
 
I tried making the window not maximized...to no luck.
 
I have info that I put in the HTML many moons ago and now I can't get to it...

Armando

2010/01/21 13:22

In reply to by joemoeschmoe

[quote=joemoeschmoe]
I just downloaded the latest version from Release 11 because of this same issue and the result is the same.
 
I tried making the window not maximized...to no luck.
 
I have info that I put in the HTML many moons ago and now I can't get to it...
[/quote]
 
Normally the latest release is :
 
Version 0.9.25Pre-Rel13 build 2009-12-31 16:04:56 Beta
 
 
Is that what you have in the "help" (menu)  > "about" (triggers a dialog) ?
 
Seems to me like there's a component missing from your installation. I'd use the portable version, and decompress it in a new folder and test it from there.

Hi,
 
  1. I'd also suggest using the latest portable version. Some of the components used by InfoQube are also used by other apps, which is the source of the famous "DLL hell". Using the portable version shields you from all this, IQ then runs in its own "sandbox".
  2. It is "normal" that the menu item is not highlighted
  3. It is also possible that the pane is floating, but somewhere off screen. When you press F12, does the focus move away from the main IQ window (window caption color change) ?
  4. If all else fails, you can try deleting the dock.dat files, which determine the docking pane config
 

Any chance you are attempting this from within "Calendar" grid?  I notice here that I encounter what you describe (non-responsive, grayed-out) when accessing View > HTML Editor from within the Calendar grid, but when accessing from within all other grids the View > HTML Editor fuction is live.
 
Doug Bartlett

Pierre_Admin

2010/01/21 14:50

In reply to by d bartlett

Ah! so true Doug, thanks for pointing that bug. Fixed in the next release
 

Armando

2010/01/21 14:54

In reply to by d bartlett

[quote=d bartlett]
Any chance you are attempting this from within "Calendar" grid?  I notice here that I encounter what you describe (non-responsive, grayed-out) when accessing View > HTML Editor from within the Calendar grid, but when accessing from within all other grids the View > HTML Editor fuction is live.
 
Doug Bartlett
[/quote]
 
True, the calendar mode doesn't that play that well with the "Zoom panes" funtion (F11) and the panes, sometimes.
But... I'm not havin any problems seeing HTML content etc. in the HTML pane even when in the calendar.
 
The  problem is that he's not seeing the HTML pane at all.

 I just updated and am still having the same issue.  The html pane menu option shows up, but nothing ever happens when I click it or use the quick keys.
However, the portable version seems to work fine...*shrug*

Pierre_Admin

2010/04/07 15:19

In reply to by joemoeschmoe

Definitely a registration issue. You can use the portable version, it has an identical feature set as the installable one.