Submitted by jimspoon on 2015/11/10 15:01
I'm running prerel60a from a usb flash drive.  I've had some "infoqube has stopped working" crashes.  I wonder if it might be the ufd, it gets awfully hot in the usb 3 hub.
 
But I am also seeing this messaage popping up while running IQ - any thoughts?
 

Comments

getting the "infoqube has stopped working" message when I try to open a certain grid.

Pierre_Admin

2015/11/10 20:16

In reply to by jimspoon

Hi Jim,
 
Close the HTML pane and then close IQ. Re-open your file and try to use it normally to see if the issue appears.
 
My hunch is that the HTML file has serious errors in it...
 

To elaborate - if I open my Notes1 grid, I get the "webpage error" dialog message above.
 
If I open my "ecco notes 2015" grid, and then press Ctrl+1 to show only TLIs - I get the the "Infoqube has stopped working message" and the program shuts down.
 
Things I tried:
(1) ran prerel60a from SSD instead of usb flash drive.  same results
(2) loaded my oldest SNBK backup file.  same results
(3) did a database repair.  same results.
(4) tried to do a database rebuild.  I got the error message below:
 
 
From what I have I can probably reconstruct my database manually but just wonder if you have any suggestions.
 
jim

jimspoon

2015/11/10 15:59

In reply to by jimspoon

I forgot to mention, tried running prerel59 instead of prerel60a - same results. 
 
I should mention i am always running the portable versions.

This all started a week or so ago when I saw something like this, and then i attempted a repair -
 
 
Funny thing, I just opened a version of my main.sndb file from September - and I am getting the same problems with that database.

after the webpage error message appears, this window appears ... the URL might be instructive.
 

Pierre_Admin

2015/11/10 20:20

In reply to by jimspoon

Definitely not good. I suspect that the HTML pane is linked to a web page and it is causing some issues. If you can, get rid of the page, or recapture it in MHT format
 

Despite the foregoing I can use this database - I can use the Notes1 grid after clearing the "Webpage Error" message and the next message.  And I can use my "ecco notes 2015" grid - so long as I don't press Ctrl+1 in that grid - if I do that I get the "Infoqube has stopped working" message immediately.