I'm starting a new thread just to try to get visibility for a recurrent problem that never seems to get conclusively resolved. I'm utterly frustrated trying to put images in the HTML pane. It's just not reliable and is repeatedly undermining my attempts to use InfoQube for research. Having images in the HTML pane is a big part of my method and it's becoming increasingly difficult to have any confidence in it. Over and over, I have to stop work and spend big chunks of time trying to fix image displays.
The recent thread about images not displaying is just the latest episode. It petered out without a resolution and no answer to my final question. In this case, as in others, InfoQube was working fine, then for some reason just stops working. In this case, the images started displaying as black boxes. I hadn't changed any settings or started doing anything differently. It just stopped working out of the blue. I don't know how that's possible but I'm not a programmer.
As in other cases, I found a work around: I re-started IQ and the images would again display. As in other cases, the work around also stopped working for no known reason.
Pierre suggested there was a problem with the path so I looked at options and found that the path was blank. I tried to paste the full path there but when I did that, InfoQube appended my path to the default path, creating an invalid path. When I saw it was going to do that, I canceled out of the path change.
A couple of days later, I went back and found that IQ had entered my path even though I'd canceled the change. So I deleted the path, leaving the space blank. Suddenly, all my images were appearing again.
This might sound like a happy solution to the problem but it really isn't. When I deleted the path, I put it back the way it was when the problem started. So I still don't know what caused the problem and don't know what caused it to go away.
As soon as my images started displaying, I said to myself, something else will crop up soon. And it did. Now images have started displaying at 10% of normal size. As with other image problems, it doesn't happen all the time. It occurs randomly.
And as a follow up to previous discussions, it still sometimes pastes images in a "flattened" state where the image cannot be selected or re-sized.
It appears that I'm the only person who tries to put images in the HTML pane. You can't find these problems by just doing a one-time try. You have to work with images over an extended period to see the apparently random problems cropping up.
I'm at the point of not knowing what to do. It's just too unreliable to use for serious work. I guess I'm open to other ideas on how to accomplish what I want. I suppose I could use links to images but I don't like that nearly as much. Should I put the images in the grid instead?
I'm not suggesting this is a top-priority issue. I don't think it is, especially since I appear to be the only one using images in this way. I'd be happy if it just got recognized as an issue that needs to be looked at somewhere down the road.
Wayne
Comments
This has not happen to me. IE + graphic adapter problem? link problem?
>As in other cases, I found a work around: I re-started IQ and the images would again display. As in other cases, the work around also stopped working for no known reason. Pierre suggested there was a problem with the path so I looked at options and found that the path was blank.
Images I pasted directly are all still there. I just made a search in my ***.SNDB.files folder, displayed and copied all the ItemID****.jpg file names, and made a big search to display all the corresponding items in IQ (64 items). So, apart from those items that have been deleted, all items have a corresponding image, except for 3. I looked at these images directly in Explorer, and they were rubish, so I guess I just removed them from the items -- only they're still there in the ***.SNDB.files folder -- and that explains why the corresponding items are "empty".
>Now images have started displaying at 10% of normal size. As with other image problems, it doesn't happen all the time. It occurs randomly.
I don't remember if this happened to me. But as I already said, I never really work in the HTML pane as I find it annoying. Never knowing the actual font size or zoom size, etc. makes it uncomfortable for editing/formatting. So I work in Word (page view mode or web view mode, depending on what I'm doing).
Maybe a popup telling the user that HTML pane is in browse mode would be good. The popup could be deactivated for ever with a check mark so that it doesn't bother us when we got the point.
>It appears that I'm the only person who tries to put images in the HTML pane. You can't find these problems by just doing a one-time try. You have to work with images over an extended period to see the apparently random problems cropping up.
I did paste images in IQ from time to time (see above), but I'm stuck in the habit of always converting everything to MHT (for editing purposes). So, except for what I described earlier, most of what I have is in MHT format.
>I'm at the point of not knowing what to do. It's just too unreliable to use for serious work. I guess I'm open to other ideas on how to accomplish what I want. I suppose I could use links to images but I don't like that nearly as much. Should I put the images in the grid instead?
Well if it's a bug it will probably be fixed. : -) Especially if it really slows down everyday work.
I'm not really trying to convince you to work in MHT format. That's only what I do when I need to work on actual documents. It's also because a while ago IQ didn't allow just pasting an single image in the HTML pane and save it, so I got into the habit of MHTing everything.