InfoQube IM - Community

Submitted by david1904 on 2010/11/11 00:01

After installing 0.25E I suddenly had PreRel16 loading immediately afterward - and telling me the date was about to expire (now it says has expired).

I found the old version still on the computer and deleted it - but I still get the message!

I have unpinned it from the Start menu and repinned it again. Still have the problem.

When I close 25E 16 shows up again - and it is hard to close - comes up with the beta expired message again. Sometimes a window where I have to tell it again to close.

However, data I entered into 0.25E still seems to be there when I open it again.

Are there rogue registry entries? - shouldn't be because I use the portable install option.

David

Comments

The portable does not write to the registry. How do you start IQ ?

Double-click on an .sndb file, or
Start the IQ program

If (1), Windows association is wrong, remove all versions and do Open with... and select the new version

if (2), I don't see how this can start a previous version

HTH

I start the IQ program (either dble click on the exe file, or pinning it to the start menu in Win 7.

A few minutes after closing the 16 version, and having been working in 25E, I have just had 16 pop up again. Weird!

I'll try and look more closely at what I am doing when the rogue version pops up next

It has just happened again - after I switched from writing this note to click on a couple of items in the grid I was working on 5 minutes ago.

Version 16 comes up with no database showing.

[quote=david1904]

I start the IQ program (either dble click on the exe file, or pinning it to the start menu in Win 7.

A few minutes after closing the 16 version, and having been working in 25E, I have just had 16 pop up again. Weird!

I'll try and look more closely at what I am doing when the rogue version pops up next

It has just happened again - after I switched from writing this note to click on a couple of items in the grid I was working on 5 minutes ago.

Version 16 comes up with no database showing.

[/quote]

Do you need to keep the old version?

You could always zip it for future use if you really need to.

In any case, it's weird and I wonder what makes the process run.

Could be the auto-backup or something like that that's running another process. How is your auto-backup set (if any), in terms of schedule?

If version 16 comes up, it must be somewhere on disk. Have you tried rebooting ?

Could version 16 come up on a hotkey or on a browser extension action ? If so, that version is still in memory (task manager should show it). Either way, a reboot should get rid of it (unless it is in some auto-start folder / reg key)

HTH !

Still happens - just spawns another instance of ver 16. Once when I had just clipped something from a webpage about 20 min ago, and about 5 minutes ago it just happened again although I was browsing in Firefox on another site at the time. When I open task manager I can see that another IQ process has begun (with a much smaller memory - presumably because it is not opening a database) The two instances have quite separate PID and a different number of threads.

This has happened over the last few days - so shutting down and restarting hasn't altered anything.

I think I have deleted all version 16 files including the zip - but will do some more checking.

A real puzzle.

David

Does task manager not tell you where the process is?

I've been using Process Explorer for years instead of the task manager - from Sysinternal (now a part of MS but keeping their name)

technet.microsoft.com/en-us/sysinternals/bb896653.aspx It's portable so easy to try out.

If you right click on a process & select properties you can see it's location on the first tab ('Image')

hope that helps

Thanks Tom, I found another InfoQube.exe ver 16 in a directory one above the one where I have 25E (using Process Explorer helped). don't know how I missed that - or why I had ver 16 in two places to begin with.

I've now deleted it - and hopefully the problem with it. Tomorrow will tell.

Problem all solved once I got rid of that extra ver 16 - don't know how it got there or didn't cause a problem before now, but all seems well.

Thanks for helping

David

[quote=david1904]

Problem all solved once I got rid of that extra ver 16 - don't know how it got there or didn't cause a problem before now, but all seems well.

Thanks for helping

David

[/quote]

great