Submitted by jimspoon on 2018/06/03 14:38
I figured out what was going wrong with the universal clipper.  If I highlighted some text on a web page, and then pressed the universal clipper hotkey, the highlighted text would not be clipped; instead IQ would only add the clipping info at the bottom to what was ALREADY on the clipboard, and placed this in the HTML box of the Clipping To dialog.
 
So this is what I've got to do ... I press Ctrl+C to replace the clipboard contents first, and THEN I press the universal clipper hotkey.  That produces the desired results.
 
 

Comments

That's what I always (had to) do. Never realized other users might have struggled with it.
Thanks for posting it.

Armando

2018/06/03 22:21

Permalink

[quote=Tom]
What OS are you both using?
 
Tbh, I dont use it often, but here in Windows 7, it's working as described in the manual, i.e. without the Ctrl+C step.
IQ xx 108a
[/quote]
 
I wonder if it has to do with permissions/elevation. I'll have to experiment.

Tom

2018/06/05 05:32

Permalink

[quote=Armando]I wonder if it has to do with permissions/elevation. I'll have to experiment.[/quote]working on two machines here ---
NOTE
both machines using admin accounts, (both windows 7)
Portable IQ

jimspoon

2018/06/04 02:10

Permalink

Windows 10 Home 64-bit, Spring update here.
 
I shut down Autohotkey to see if that might be part of the problem, same results.
 
 

Hi Jim,
 
A couple of questions:
  1. Is this a new issue ?
  2. Do you remember the last version that worked for you ?
  3. What was the app / browser that had the issue ? What version ?
  4. Does it work for some apps / browsers ? (i.e. Notepad, Word, Chrome)
 
Pierre_Admin
IQ Designer
 

Armando

2018/06/13 10:46

Permalink

Just for the record, even if I'm not Jim : for the last few years, I've always had to first copy (ctrl+C) before clipping with the universal clipper (Win+C or other shortcut, depending on your config).
This doesn't depend on the presence of a clipboard enhancer/manager -- it happens whether I turn it on or off.
Win+C by itself doesn't do Ctrl+C + sending data to the add item dialog.

 Hi Pierre,
 
It's not a new issue, and unfortunately I don't remember an IQ version which did not show this behavior.
 
 
 
I've tried with Chrome, Firefox, and just tried again with Internet Explorer 11, same results.
 
I just pulled up an article in IE11, highlighted some text, and pressed the universal clipper hotkey (which I've configured to be Ctrl+Shift+W right now, because Cortana uses Win+C, but I get the same results whatever the hotkey is).  This is what pops up.  The web page Title is put into the Item Text box.  Whatever with was already on the clipboard is placed into the HTML box (not the text I had highlighted on the IE page), and the Clipping Info line is appended.
 
 
I also just tried highlighting some text in Microsoft Word, and pressing the universal clipper hotkey - same results.
 
Something strange is also happening which may provide a clue.  Pressing the uinversal clpper hotkey can also produce strange results in the program which was active when I pressed the key.  For example, when I press the clipper hotkey in Chrome, sometimes the Chrome Developer Tools pane pops up - but the Chrome hotkey for that is Ctrl+Shift+I, which was NOT my universal clipper hotkey assignment.  And just now when I pressed the clipper hotkey in Word, WinCalendar popped up, but my universal clipper hotkey is not set to pop up WinCalendar.
 
  
 
 
 

I think I finally got it fixed (thanks Armando in debugging this !). In v109Pre6:
  • Fixed: Universal Clipper: If the shortcut key was using a modifier other than just {Win}, the text was not automatically copied and users had to do Ctrl+C before
 
Also fixed a long standing issue:
  • Fixed: Universal Clipper hotkey: If 2 or more instances of IQ are running, and one is closed, the hotkeys stopped working
[edit]
Also, in v109Pre6:
  • New: Hotkeys: Warning if cannot register the hotkeys. Warning if more than 1 running instance of InfoQube prevents making changes to the hotkeys
[/edit]
 
Pierre_Admin
IQ Designer