InfoQube IM - Community

Submitted by David_H on 2015/12/05 14:33

I've run into this before, see 60 second video . Use case:

1. I want to copy and paste as NEW items from one parent to a different parent in the same grid.

2. So I select copy and the option 4 ("selected items").

3. Now I try to paste the item/s to the new parent item and select 1 (paste under parent as NEW items).

The screen flashes, the item appears briefly and then disappears. If I do a search for the item, I find it exists, but with no grid, so what is happening is that when i paste it, it's not receiving the value of the gird it's being pasted into. Why not? Please see the 60 second video below.

https://youtu.be/gBlN-85HE18

Thank You

Comments

EDIT// apologies David, I forgot my laptop is still @ version 59 - will update and check and report back!

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Off the top of my head:

# when you find the new item is it an orphan?

(Note: it would not get a value for the grid:

normally only the top-level-items have the grid value. Other items show in the grid because of their 'ancestry'.)

Presume you tried a refresh in the grid to see if that makes a difference (it should work without, but just checking).

# What you do *should* work -- but I'm wondering this:

try *not* creating a new item -- i.e. select the sub-item, then paste as you have done (without creating new item) -- does it then work?

FWIW, when I try to do this - as per video - in the sample file (with data - Welcome grid), it works, i.e. I cannot reproduce the bug there.

[quote=Tom]

EDIT// apologies David, I forgot my laptop is still @ version 59 - will update and check and report back!

[/quote]

just to confirm that no changes between #59 and #62

[quote=David_H]

I've run into this before, see 60 second video . Use case:

1. I want to copy and paste as NEW items from one parent to a different parent in the same grid.

2. So I select copy and the option 4 ("selected items").

3. Now I try to paste the item/s to the new parent item and select 1 (paste under parent as NEW items).

https://youtu.be/gBlN-85HE18

Thank You

[/quote]

Note that to paste as new items, you need to position your focus under a parent. It pastes at the level you're at, not under. So if you want to paste items under a specific parent you need to already have at least one item under that parent

-------------------------------------------------------

Windows 8.1

Sony Vaio S Series 13 (SVS131E21L)

Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

[quote=Armando]

[quote=David_H]

I've run into this before, see 60 second video . Use case:

1. I want to copy and paste as NEW items from one parent to a different parent in the same grid.

2. So I select copy and the option 4 ("selected items").

3. Now I try to paste the item/s to the new parent item and select 1 (paste under parent as NEW items).

https://youtu.be/gBlN-85HE18

Thank You

[/quote]

OK, I didn't see your video link at first and I did now. Sorry about that.

This is a bit weird, but maybe explainable.

- What's your grid filter like?

- What kind of hierarchical mode are you in? (Full or not?)

- What values are automatically assigned to items in the grid? (source or other settings for the grid)

-------------------------------------------------------

Windows 8.1

Sony Vaio S Series 13 (SVS131E21L)

Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

Tom,

Thanks for all the help. In answer to your questions:

1. When I find the new item, yes it's an orphan. In the properties pane it does show that it has the top level item assigned to it that I tried to paste it under.

2. If I paste it NOT as a new item, yes it works.

3. No grid filter filter at all.

4. OK, I was working my way through your list of questions - and the hierarchical mode one seems to be the answer! I just switched to "Full Hierarchy" and voila, there are all the missing items! I need to read up on what that setting does because I posted here once before about items disappearing related to a totally different issue and that was identified as the culprit and Armando also mentioned some type of bug related to it. At that time I changed it to "Full" and have never messed with it since, so maybe IQ sets it to a different setting when a new grid is created?

Thanks again!

[quote=David_H]

[/quote]

that's a good question --

yup, a new grid here has 'Hierarchy' but not 'Full Hierarchy' setting (FWIW, I always use Full Hierarchy myself as it seem more dependable/less confusing)

(just for the record: I think it may have been Armando who queried the hierarchy settings)

[quote=Tom]

(just for the record: I think it may have been Armando who queried the hierarchy settings)

[/quote]

IIRC, I mentioned that the non full hierarchy mode was strange and had one illogical behaviour (I still stand by that...). I'm using 59 now, and I see that Full hierarchy seems to be checked. everywhere. If it wasn't I'd notice immediately.

-------------------------------------------------------

Windows 8.1

Sony Vaio S Series 13 (SVS131E21L)

Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

[quote=Armando]

[/quote]

Did a quick search and saw that I explained the behaviour a few times. Here,s one from 2011 items, parents, hierarchy, full hierarchy, context parents:

[quote]

Full Hierarchy shows all sub items, even those not meeting the source, as long as they meet the other filters' criteria (if/when the filter apply to sub items, of course). When there are no filters, I guess that Full hierarchy will show exactly the same sub-items as the "Show all sub-items" (which can only be use for selected items at given time -- it is not a setting that sticks)

"Normal" hierarchy shows only sub items meeting the source. Unfortunately (IMO -- I guess it depends on the view point) there's a twist in this mode as it works as advertised only when some sub-items meet the source. It there are no sub-items meeting the source, they will be shown nevertheless... To be honest, I still don't understand why this is it.

I strictly use the Full hierarchy mode. On rare occasion, I'll use normal hierarchy to see only those items meeting the source... But I'll usually just use filters for that. So...

[/quote]

-------------------------------------------------------

Windows 8.1

Sony Vaio S Series 13 (SVS131E21L)

Ram:8gb, CPU: Intel i5-3230M, 2.6ghz

[quote=David_H]

Tom

[..]

1. When I find the new item, yes it's an orphan. In the properties pane it does show that it has the top level item assigned to it that I tried to paste it under.[/quote]

I'm still confused by the quoted text though:

does it have a parent?

[quote=Tom]

[quote=David_H]

Tom

[..]

1. When I find the new item, yes it's an orphan. In the properties pane it does show that it has the top level item assigned to it that I tried to paste it under.[/quote]

I'm still confused by the quoted text though:

does it have a parent?

[/quote]

Sorry yes, that's what I meant by "has the TLI assigned to it", should have said "parent".

Okay, so it's *not* an orphan, (which is as it should be, except for the fact of it not displaying as expected).

EDIT// I think I'm using the term 'Orphan' correctly? => Meaning it has no parents.

I don't know if you are or not but we are now totally on the same page. When I said it was an orphan, what I meant was that it did not appear to belong to ANY grid, that's what I thought you were asking. That is, when I did a search, it would show up in the search grid, but in the "shown in" column, there would be no grid listed. Which is interesting, because I guess that means that the "shown in" column is affected by the hierarchy mode. Makes sense I guess?

[quote=David_H]

[/quote]

it does make sense on all levels (with apologies for the pun) -- which is why I started wondering about my use of the term -- but note that the 'shown in' column is not very trustworthy (poss. for reasons you suggest).

It's problematic:

what qualifies something to be shown in a grid?

By definition, what a grid shows is defined by the souce -- but then you have the filters (when you think about it, the source is simply a filter).

As I said above, normally only the TLI's qualify for the source - anything else shown in the grid is due to it's 'ancestry'.

So, I would look at the parent/s and the grandparents etc. and thus try to figure out where it *should* be shown.