InfoQube IM - Community

Submitted by Alp on 2019/11/18 10:37

When I go to Tools > Manage Fields and right-click on a field to get "Show Field Values," "Scratch" tab opens but shows nothing and IQ freezes. This happens on the IQ file I have password protected. When I try the same steps on "Welcome" file, I don't encounter the problem. Removing password on my file has not eliminated the problem, though.

Thanks.

Alp

Windows 10 Pro - 1903

InfoQube0.9.114nPortable

Comments

Hi Alp,

Welcome to the IQ community forum. We'll try to help you resolve the issue.

Try these steps:

Open the Properties pane (F4)
Locate the field
Right-click on the field and select "Show Items"

Does the Scratch grid open correctly showing items ?

Pierre_Admin

IQ Designer

Unfortunately, not. Going through Properties Pane freezes IQ, too.

Alp

Hi,

What is the field name ?
Does it happen for only one field ?
If you can share more information, screen shots, video capture, it would help

Pierre_Admin

IQ Designer

Hi Pierre,

1. LastName, Phone, etc.

2. I did not check each and every field I created, but I tried multiple of them and every one of them causes the freezing.

3. Here is the screenshot:

Hi,

Most peculiar...

Two options:

Make a copy of the file, mask the data and send the file over (Tools > Manage Database > Other > Mask data)
Create a new grid with the source LastName and see if it loads correctly

p.s. Not related, but I'd recommend moving the file to your Documents folder, not in the App folder

Pierre_Admin

IQ Designer

Here is the masked file Pierre.

Hi Alp,

Thanks for the file. I was able to reproduce the issue.

(fields were added / deleted, re-added and it got IQ a bit confused... lol)

It is fixed in the next version

Pierre_Admin

IQ Designer

Thank you!

Alp

v114n Patch was updated with this fixed

Full packages will be updated soon

Pierre_Admin

IQ Designer

The problem is fixed: Confirmed!

Thanks again Pierre.

Alp