InfoQube IM - Community

Submitted by Tom on 2011/03/30 20:27

(Please note it's possible to create Mantis issues for any item in the list, if needed...)

- HTML pane seems to be write protected: Can't edit...editor seems write protected - (this related to confusion with browse mode) [Davet]

- Selecting columns has been a real gotcha for me in InfoQube...it still is. Select columns really is used in two contexts: 1) to add and remove columns to the outline, and 2) to literally select the column in a table. To me IQ breaks the standards here + adds confusion factors (the Easter egg hunt for how to add and remove columns).

Video: Here [Davet] Fixed in Version 25O - can be discussed here: New column sorting in Version 25O

- Set Tree Column gotcha

Video: Here [Davet] Sorted in Version O Version 0.9.25O is now available ! also discussed in New column sorting in Version 25O

- Shortcut Keys gotcha

Video: /drupal5/files/351/Shortcut keys.swf [Davet] Sorted in Version O Version 0.9.25O is now available !

- ECCO Import gotcha

Video: /drupal5/files/351/ECCO Import.swf [Davet] Sorted in Version O Version 0.9.25O is now available !

- Editor bug gotcha

Bug forum: Editor typing problems [Davet] - workaround = turn off zoom Menu >>View >>Reset Zoom

- Gantt Chart gotcha

Bug forum: Gantt problems in version N [Davet] see Version 0.9.25O is now available ! & [node:2318 ]for more Gantt issues/debate

- Split Button gotcha

Video: http://www.sqlnotes.net/drupal5/files/351/Split%20button.swf [Davet]

Comments

Selecting columns has been a real gotcha for me in InfoQube...it still is. Select columns really is used in two contexts: 1) to add and remove columns to the outline, and 2) to literally select the column in a table. To me IQ breaks the standards here + adds confusion factors (the Easter egg hunt for how to add and remove columns).

Video: /drupal5/files/351/Select column.swf

Dave

Dave,

you can add the "Gotcha" to the actual page here and on -- link to nonexistent node ID 2307 -- (via the edit tab above the content).

(That way as they get corrected we can simply delete them - if we want)

Tom,

Sorry...I don't know how to use Drupal here. Let me see if I can do what you are saying.

Dave

Tom,

I tried to edit the Gotcha page, but could not get the "Set Tree View" to outdent. If you have Admin privileges maybe you could fix things up.

Thanks,

Dave

[quote=davet]

I tried to edit the Gotcha page, but could not get the "Set Tree View" to outdent. If you have Admin privileges maybe you could fix things up.

[/quote]

I thought I fixed it but no - sometimes formatting goes wonky -

it's not so important here anyways!

Dave,

also see -- link to nonexistent node ID 2189 -- for general info about editing manual pages

Tom

Tom,

Thanks...I'll try to figure this all out. But, my head is spinning between this Drupal content management system and IQ.

Why is it that I can find "23. New User "Gotcha" list (node 2310) in Drupal online, but it does not appear in the downloaded CHM file?

Also, the numbering scheme seems whacko. Why do I get 23. between 2. and 3.?

And, why doesn't FAQ have a number?

Dave

[quote=davet]

Tom,

Thanks...I'll try to figure this all out. But, my head is spinning between this Drupal content management system and IQ.

Why is it that I can find "23. New User "Gotcha" list (node 2310) in Drupal online, but it does not appear in the downloaded CHM file?[/quote]

Sorry Dave, I didnt mean to overload you with stuff! Especially not with stuff that has gotchas included

Yes, I'm afraid you've found another one:

The discussion pages are a new idea - they arent included in the off-line manual (I'm not sure if they will be) due to the ongoing nature of the documenting, I think theres some "working" pages at the end of the online manual that are excluded from the off-line one.

The off-line manual is a snapshot that get's updated regularly - so your edits would only initially be visible online anyway.

I'll edit that page to reflect these details.

Actually I could not find this page (#23) on either of the manual pages - but I see from your screenshot that it has not sorted properly.

~ Pierre/Administrators - anyone know can that be fixed?

[quote=davet]

Video: /drupal5/files/351/Select column.swf[/quote]

related thread New column sorting in Version 25O

Set Tree Column got me.

Video: /drupal5/files/351/set tree gotcha.swf

Dave

By the way,

What is the purpose of the New User "Gotcha" list?

Who will use it and for what?

What problems will it prevent or solve?

I spent 5hrs creating videos of my new user problems in the hopes the information would help Pierre improve IQ. I know that after awhile, I will see the system differently and no longer be able to see it from the perspective of a new user. It is a know fact that as you become an expert, you can no longer see the system from the perspective of a neophyte. I will be saying that was obvious...how stupid can they be? How stupid I must have looked. You can be real stupid when overwhelmed with a product as complex as this.

Also, I think this is sort of like one of those user testing labs where you stand behind a one-way mirror and watch new users struggle, but you can't say, "Don't you see that button right their in front of your nose...why don't you click that?" Drupal is going through the one-way mirror thing right now because new users can't figure out the simplest things. Drupal is just too damn difficult to learn. I think this is why Microsoft felt they had to move to the Ribbon. Office got so feature bloated that had to start hiding stuff underneath the Ribbon so that the average user could use Office and not get blown away.

One concern I have, is that I was fortunate enough to have the knowledge and resources to capture my frustrations and problems on video and upload them. How many new user's can do that. And if they could...how many would bother to? I can see the power of what Pierre has put together, and I don't want it to die...that is why I took the time to create and upload my videos.

Dave

[quote]

Thanks...I'll try to figure this all out. But, my head is spinning between this Drupal content management system and IQ.

Why is it that I can find "23. New User "Gotcha" list (node 2310) in Drupal online, but it does not appear in the downloaded CHM file?

[/quote]

That's because someone needs to update the CHM, AFAIK. It's not something that happens by itself as there all always things in Drupal to modify before the operation. Unless I'm mistaken and everything happens magically now.

[quote]

Also, the numbering scheme seems whacko. Why do I get 23. between 2. and 3.?

And, why doesn't FAQ have a number?

[/quote]

This is because of the "Weight" parameter when you edit a page. I just put it to 1 instead of 0. I don't have the time to explain further at this point.

[quote]

What is the purpose of the New User "Gotcha" list?

Who will use it and for what?

What problems will it prevent or solve?

[/quote]

I honestly think that if the gotcha list is to be useful, it should only contain stuff that has been discussed in the forum first.

Every few weeks, I go through the forum and enter stuff in the official bug tracking list : Mantis. To have yet another list to go through, where things can move around, etc. and probably become unmaintained doesn,t sound that fun for me.

So, As I'm watching it grow, I now find that we should keep things simple. Mantis and the forum is enough IMO. Having extra lists is probably not such a good idea after all, especially if I put myself into the developer's shoes.

But maybe someone will bring up some convincing arguments ?

[quote]

[/quote]

This is certainly important

And this won't be lost. If necessary, we can just move it to the forum with separate threads for each problem. Personnaly, I think that it would be best then having all of them in one big "thread" (the "gotcha list").

I think that we should keep one thing in mind concerning IQ. While everything can be made to make it as easy to use as possible, it will never become everybody's PIM. There are other apps that fill that niche.

That said : I'm NOT saying IQ shouldn't be simplified, it's UI made more "intuitive", etc.

[quote]

Drupal is just too damn difficult to learn.

[/quote]

What do you find difficult to achieve ?

[quote]

[/quote]

AS you said, most won't bother. So thanks for bothering ! :) This is really appreciated

On another note... Pierre hasn't talked about it, but he was working on a second mode for IQ. A simple mode which could be used when the normal (advanced) mode seems too complicated.

[quote=Armando]

[/quote]

see IQ User Manual in CHM Format Jibz has to manually run a perl script to update the chm, and then he uploads it to his dropbox, which is linked to the forum.

I put the script in the manual, so someone else could run it. However, if someone emails Jibz, I'm sure he would graciously update it asap.

> And this won't be lost. If necessary, we can just move it to the forum with separate threads for each problem. Personaly, I think that it would be best then having all of them in one big "thread" (the "gotcha list")

Re the bolded text: - that's pretty much the same as what's happening here though, with the advantage here that one can get an overview from the main page.

Maybe we should have a gotcha section in the forum even !!?

Pierre, what do you think of all this? - if you do have an opinion maybe you could let us know.

[quote=Tom]

Pierre, what do you think of all this? - if you do have an opinion maybe you could let us know.

[/quote]

Either way, as long as I get the information, what can get fixed, will get fixed.

In the case of Dave's gotchas... I'm happy to report that most will be fixed in v0.9.25O

The idea behind what you bolded : Mantis is already a list and a "powerful" one. It is an interface for all bugs/suggestions. It's easy to sort and filter the list to show whatever bug you want, something you can't do in the forum, even with lists like this one. All bugs mentioned in the forum were put in Mantis -- except for the last 6 weeks -- with links to discussions in the forum. It's orderly and clear. It's easy to mark anything as "done", "in progress", or whatever, with ETAs, etc. The forum is great for discussions, not so much to effectively manage lists... IMO. [EDIT : it's also maybe important to remember we also had other lists here. Did they fall into oblivion ? It seems like it (I'm thinking of at least 2 with very important suggestions), but I could be wrong and the new ones could very well be different and provoke more interest. a clear and central/unique protocol for bug/suggestion reporting/ archiving is very comforting for the user/debugger. Things are there in a list. They don't move and aren't covered by piles of other matters. That said, whatever the Pierre/the community chooses, I will gladly follow, but... I will stop maintaining Mantis if it's not perceived as useful -- it's not that much work, but enough that I don't feel like doing it just for the fun of it... :)]

[quote=Armando]The idea behind what you bolded : Mantis is already a list and a "powerful" one. It is an interface for all bugs/suggestions. It's easy to sort and filter the list to show whatever bug you want, something you can't do in the forum, even with lists like this one. All bugs mentioned in the forum were put in Mantis -- except for the last 6 weeks -- with links to discussions in the forum. It's orderly and clear. It's easy to mark anything as "done", "in progress", or whatever, with ETAs, etc. The forum is great for discussions, not so much to effectively manage lists... IMO. [EDIT : it's also maybe important to remember we also had other lists here. Did they fall into oblivion ? It seems like it (I'm thinking of at least 2 with very important suggestions), but I could be wrong and the new ones could very well be different and provoke more interest. a clear and central/unique protocol for bug/suggestion reporting/ archiving is very comforting for the user/debugger. Things are there in a list. They don't move and aren't covered by piles of other matters. That said, whatever the Pierre/the community chooses, I will gladly follow, but... I will stop maintaining Mantis if it's not perceived as useful -- it's not that much work, but enough that I don't feel like doing it just for the fun of it... :)][/quote]

hi Armando - again, I wasnt being very clear

what I meant was that if the choice was between multiple forum threads, or having a "gotcha list" all in one thread - the latter would be similar to here.

I guess any method has it's pros & cons with the possibility of something falling between the cracks...

I actually dont have any preference how stuff is posted (although, in the forum I think seperate threads is better than one big gotcha thread).

Re mantis, I can try help a bit posting stuff there.As you say it has lots of advantages!

Thanks for clarifying your ideas. (Tom said:) >I guess any method has it's pros & cons with the possibility of something falling between the cracks... I noticed that almost nothing falls between the cracks if 1 or 2 people go through the new posts every 1-2 (sometimes more) weeks, and add suggestions/bug reports to Mantis. Updating Mantis "regularly" by following the bug reporting "protocol" (Bug reporting procedure) takes about one hour or less (depending on the # of posts) every 2 weeks for all bugs/suggestions. Of course, one needs to streamline the process. Once in Mantis, nothing disappears unless it's deleted, and everything is easily found, filtered and sorted. Plus, and I like that one, it can be synced with an IQBase so that you can add your own personal notes below (as sub items) etc.

Tom,

I just tested the ECCO Pro import fix in Version O. It works great for me

Also, I just tested the Shortcut Keys gotcha...it looks unchanged to me in version O. I still see what is in the video below.

- Shortcut Keys gotcha

Video: /drupal5/files/351/Shortcut keys.swf [Davet] Sorted in Version O Version 0.9.25O is now available !

Dave

>Also, I just tested the Shortcut Keys gotcha...it looks unchanged to me in version O

You may need to reset your menus. Right-click on a toolbar > Customize > Reset

Pierre,

I tried the menu reset...but still can't make keyboard shortcuts display. See new video: /drupal5/files/351/Shortcut keys(1).swf

Dave

>Also, I just tested the Shortcut Keys gotcha...it looks unchanged to me in version O

Once you're in the Customize dialog, click on the Keyboard tab. You'll be able to view / edit / add shortcuts. This is identical to how MS Office does it.

As for the View All Shortcut bug, I'll need to know:

OS
Portable or Installed and what is the path of infoqube.exe
Does View Custom Shortcuts work ?

This is most likely a file access issue, which we can resolve.

Pierre,

I'm running Windows 7 Pro

I'm running Portable version 0.9.25O.

The path to InfoQube.exe is C:\Program Files (x86)\InfoQube\InfoQube.exe

Is there something I should have done during the install to set the keyboard shortcut path? When I installed IQ, I just created an empty InfoQube folder in C:\Program Files (x86), extracted IQ to that folder, made a shortcut to the InfoQube.exe, and then pinned the shortcut to the Taskbar.

Dave

Ah ! I see. Portable programs should not be put in protected folders, such as Program Files (x86) as explained in InfoQube Program Install and Set-up

Pierre,

That was it! Shortcuts pop up just fine now.

It was a case of, "When all else fails...read the freeking manual.

Truly sorry to put everyone through the keyboard Shortcut gotcha.

I did notice that the last page of InfoQube Program Install and Set-up says put the PORTABLE version into C:\Program Files. I tried that, but it is protected too. Maybe that needs to be revised:

Here’s a bit of extension of PPL’s procedure for the PORTABLE version (no Registry involved)
This procedure works for most portable programs.
1. Extract the folder “InfoQube0.9.24BPortable” from the downloaded zip file.
2. Move this entire folder to the “C:\Program Files” folder.

Dave

>I did notice that the last page of InfoQube Program Install and Set-up says put the PORTABLE version into C:\Program Files

I've deleted that misleading section.

[quote=davet]

Pierre,

That was it! Shortcuts pop up just fine now.

It was a case of, "When all else fails...read the freeking manual.

Truly sorry to put everyone through the keyboard Shortcut gotcha.

I did notice that the last page of InfoQube Program Install and Set-up says put the PORTABLE version into C:\Program Files. I tried that, but it is protected too. Maybe that needs to be revised:

Here’s a bit of extension of PPL’s procedure for the PORTABLE version (no Registry involved)
This procedure works for most portable programs.
1. Extract the folder “InfoQube0.9.24BPortable” from the downloaded zip file.
2. Move this entire folder to the “C:\Program Files” folder.

Dave

[/quote]

Yes, this was from an outdated comment at the bottom of the actual instructions. The actual instruction at the beginning of the pages are accurate.

This is the reason why I think comments/discussion don't belong in the manual, as I suggested in another thread. They just lead to confusion and look messy.