Submitted by davet on 2011/04/29 21:30

Comments

Does the Outlook links work in Browse mode ? It works here.
 
In Edit mode, I get the following Outlook message: Outlook has detected that you are holding down the CTRL key. Do you want to start Outlook in safe mode?
 
Grrr. This is really smart Microsoft... CTRL+Click is the shortcut to follow a link, used in Microsoft Word !
 
I can get it to work, if I release the CTRL key immediately after the click, so Outlook does not detect the CTRL key press
 
I could change this to use a toggle:
  • Press CTRL to toggle between editing links and activating links
 
Pierre

davet

2011/04/30 01:08

In reply to by Pierre_Admin

Pierre,
 
I'm not getting any message when I hold down the ctrl key and click the left mouse button...I get nothing at all.  I tried releasing the ctrl key quickly after the mouse click too...and still see nothing.
 
Also I tried browse mode and got the message shown in the screenshot below from Firefox.
 
Dave
 
 

Pierre_Admin

2011/04/30 01:32

In reply to by davet

Ah yes, the Outlook 2007 issue: see -- link to nonexistent node ID 1555 --
 
In the distribution package, you'll find the file outlook2007ProtocolRegistryFix.reg. Execute it to register the Outlook protocol
 
HTH !
 

davet

2011/04/30 07:32

In reply to by Pierre_Admin

Pierre,
 
Microsoft's registry gives me the hives (pun intended).
 
I ran the registry fix, rebooted, and then Firefox asked me to make the file association. So, I drilled down into C:\Program Files (x86)\Microsoft Office\Office12\Outlook.exe and made the file association. Now the email link works if I use Browse mode.
 
[quote=Pierre_Admin]
 
In Edit mode, I get the following Outlook message: Outlook has detected that you are holding down the CTRL key. Do you want to start Outlook in safe mode?
 
Pierre[/quote]
 
I still get nothing in Edit mode. I do not get the Outlook error message. I fiddled around with various speeds of releasing the ctrl key after clicking, but I still get nothing.
 
I'm happy just using the Browse mode. I'd hate to see this slow down any development effort if it is not a quick fix.
 
Thanks for you help.
 
 
Dave

Armando

2011/04/30 18:34

In reply to by davet

Did you try creating a new link ? just in case the other one is malfunctioning...
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Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz

Armando

2011/04/30 18:31

In reply to by Pierre_Admin

holding ctrl while MS Word is starting will have the same effect. I just click cancel when the "safe mode" dialog appears. The trick is to not keep ctrl pressed after the click.
 
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Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz

davet

2011/04/30 19:04

In reply to by Armando

Armondo,
 
I did try creating an new link. And, I did try holding down the ctrl key for a long time after the mouse click. When I did this, I saw that the link information displayed at the bottom of the IQ window changed to Word Count = 0 a few times. On additional tries the ctrl + click caused the link info to change to Rev. Lineage: However, I never got any kind of an error message.
 
Dave

In v0.9.25T, I'm now showing a minitoolbar when hovering over a link which allows you to follow the hyperlink while in edit mode
 
Let's see if it is a good solution
 
 

davet

2011/05/26 09:51

In reply to by Pierre_Admin

I finally found out my Outlook hyperlink problem by Googling around. Hyperlinks in IQ now work okay. I am running Windows 7 Pro with Outlook 2007. Here is the fix:
  

Ref: http://www.slipstick.com/outlook/ol2007/outlookprotocol.asp

As many users have discovered, the Outlook:// protocol no longer works outside of Outlook 2007. You can use this protocol on a folder home page, on the Web toolbar, or in the body of an Outlook item but not in a web page that does not open in a folder homepage.

This is because the Office 2007 installer does not register Outlook 2007 to a URL protocol. This is due to Microsoft not officially supporting the Outlook URL protocol as explained in KB 929590 Fortunately, Outlook 2007 still supports it but to use it, you will need to add it as a URL protocol in the Windows Registry.

 

The Fix

Note: It is recommended that your make a backup copy of your registry before editing the registry.

  1. Open the registry editor and select root key HKEY_CLASS_ROOT
  2. Add a new Key named “outlook”
  3. Edit the (Default) string value and add URL:Outlook Folders
  4. Add the new string value “URL Protocol”, no string value is required
  5. Add subkeys \shell\open\command
  6. Select the Default Icon key and enter:
  7. C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
    Note: If you are using a 64-bit Windows operating system, then instead of “Program Files” use “Program Files (x86)”.
  8. Select the command key value under shell\open, edit the (Default) string value and add the following string:
    “C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE” /select “%1”
    (include the double quotes)
    Note this assumes you installed Office in the default location

You can test it by clicking here. If Outlook opens to your Inbox, the keys were created correctly.

 
 
Dave

Armando

2011/05/26 11:45

In reply to by davet

Thanks Dave !
 
--------------------------------------------------------------------------------
Windows XP Home Edition, Service pack 2
Dell Vostro 1500, Ram:3gb, CPU:Core2Duo T7500 2.2ghz