Does the Outlook links work in Browse mode ? It works here.
In Edit mode, I get the following Outlook message: Outlook has detected that you are holding down the CTRL key. Do you want to start Outlook in safe mode?
Grrr. This is really smart Microsoft... CTRL+Click is the shortcut to follow a link, used in Microsoft Word !
I can get it to work, if I release the CTRL key immediately after the click, so Outlook does not detect the CTRL key press
I could change this to use a toggle:
Press CTRL to toggle between editing links and activating links
I'm not getting any message when I hold down the ctrl key and click the left mouse button...I get nothing at all. I tried releasing the ctrl key quickly after the mouse click too...and still see nothing.
Also I tried browse mode and got the message shown in the screenshot below from Firefox.
Microsoft's registry gives me the hives (pun intended).
I ran the registry fix, rebooted, and then Firefox asked me to make the file association. So, I drilled down into C:\Program Files (x86)\Microsoft Office\Office12\Outlook.exe and made the file association. Now the email link works if I use Browse mode.
[quote=Pierre_Admin]
In Edit mode, I get the following Outlook message: Outlook has detected that you are holding down the CTRL key. Do you want to start Outlook in safe mode?
Pierre[/quote]
I still get nothing in Edit mode. I do not get the Outlook error message. I fiddled around with various speeds of releasing the ctrl key after clicking, but I still get nothing.
I'm happy just using the Browse mode. I'd hate to see this slow down any development effort if it is not a quick fix.
holding ctrl while MS Word is starting will have the same effect. I just click cancel when the "safe mode" dialog appears. The trick is to not keep ctrl pressed after the click.
I did try creating an new link. And, I did try holding down the ctrl key for a long time after the mouse click. When I did this, I saw that the link information displayed at the bottom of the IQ window changed to Word Count = 0 a few times. On additional tries the ctrl + click caused the link info to change to Rev. Lineage: However, I never got any kind of an error message.
I finally found out my Outlook hyperlink problem by Googling around. Hyperlinks in IQ now work okay. I am running Windows 7 Pro with Outlook 2007. Here is the fix:
As many users have discovered, the Outlook:// protocol no longer works outside of Outlook 2007. You can use this protocol on a folder home page, on the Web toolbar, or in the body of an Outlook item but not in a web page that does not open in a folder homepage.
This is because the Office 2007 installer does not register Outlook 2007 to a URL protocol. This is due to Microsoft not officially supporting the Outlook URL protocol as explained in KB 929590 Fortunately, Outlook 2007 still supports it but to use it, you will need to add it as a URL protocol in the Windows Registry.
The Fix
Note: It is recommended that your make a backup copy of your registry before editing the registry.
Open the registry editor and select root key HKEY_CLASS_ROOT
Add a new Key named “outlook”
Edit the (Default) string value and add URL:Outlook Folders
Add the new string value “URL Protocol”, no string value is required
Add subkeys \shell\open\command
Select the Default Icon key and enter:
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE Note: If you are using a 64-bit Windows operating system, then instead of “Program Files” use “Program Files (x86)”.
Select the command key value under shell\open, edit the (Default) string value and add the following string: “C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE” /select “%1” (include the double quotes) Note this assumes you installed Office in the default location
You can test it by clicking here. If Outlook opens to your Inbox, the keys were created correctly.
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