Submitted by WayneK on 2022/07/21 10:46

I know you won't be able to reproduce this but I'll report it in case it might be helpful in some way.

I've had this happen several times recently, and again just now:

1) Program instantly "turns off".  There's no freeze-up.  It just disappears.

2) When I re-open the file:

a) Columns have been lost from the open grid.

b) Outline has been collapsed to one level in the open grid.

I haven't noticed any items lost so far.

Wayne

Win 10, 120Pre21

Comments

Hi Wayne,

Crashes are never fun and hopefully rare. A few questions:

  1. Is this new, or have you seen this in previous versions ?
  2. Any clue as to what you were doing when it crashed ?
  3. You say columns were gone, was this a new (unsaved) grid ? Otherwise, the previous column setup should be used on restart
  4. Do you use any other UIs (Calendar, Surface, Card view, Map view, Item Editor) ?
  5. What panes were opened ?
  6. Were the field management / grid management (or other non-modal forms) opened ?

Pierre_Admin

1) I've seen it in Pre13 and Pre21 (my only two recent versions).  Older crashes were usually of the perpertual-buffering and white-out varieties

2) No clue

3) It was an old grid with definitely saved columns.  It did not recover the old columns on restart.  I loaded them manually.

4) I don't use other UI's

5) Besides the main view, I have the properties, tags, and a home grid open in a side panel.  I did have a View Pane open with the grid, I think. 

6) No

Hasn't happened enough to be a real problem.  I have a hunch that some of the crashes are related to have a view pane open. 

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