HTML toolbars continue to get scrambled

Submitted by WayneK on 2016/01/03 12:26
I posted before that I'm losing my HTML pane toolbar settings when I do updates, despite carefully following the instructions for transferring settings.  I was willing to allow that maybe I'm still doing something wrong during the transfer, but last night it happened again, and I wasn't doing an update.
 
When I rebooted the computer last night to try to fix the database problem, my toolbars came up scrambled again.  It takes a fair amount of time to get everything where I want it, and I've gone through this at least half a dozen times.  Here are screenshots.
 
Before screenshot:
 
[Imagine toolbars nicely organized with all the formatting tools on the bottom row and all the tools I don't use deleted]
 
Afer screenshot (tools I use most at the top, unnecessary rows, etc):
 

how to prevent resorting of subitems?

Submitted by jimspoon on 2015/12/29 18:32
I have an item with many subitems, manually arranged in a specific order, and was later dismayed to find that they had been sorted in alphabetical order.
 
Not sure how this happened.  The grid is set to sort items in ascending alphabetical order by the contents of the Item field.  The Item column header has the upward arrow.  The sort box is empty, but the sort box button settings are "Sort On" and "Sort Items", not "Sort Items and Subitems".
 
Anyway, is there a way to lock the sorting of an item's subitems, so that the manual ordering will not be affected by any global sorting setting?
 
On a somewhat different question - I would like to be able to open an item in a Scratch grid (perhaps after I have found it in using Quick Search (binoculars)), and then have the subitems displayed in the same manual ordering I created in the grid in which I entered them.&nbsp

Why are subitems disappearing?

Submitted by WayneK on 2015/12/28 23:49
I know "why are my items disappearing" has been a common question but now I have one of my own.  I thought I understood the rules for this, but maybe not.
 
I did a grid refresh and several subitems disappeared.
 
1) I opened a scratch grid showing all items by creation date.  The subitems are there, underneath the proper TLI,
 
2) Full hierarchy and context parents are on (I tried turning each on and off - didn't make a difference).
 
3) I tried Item>show all subitems.
 
4) No filters are on
 
I thought all subitems should show underneath their parents unless there's a filter in effect that excludes them.
 
Wayne

HTML pane woes continue

Submitted by WayneK on 2015/12/28 11:16
I had high hopes that the promised fixes to the HTML pane in release 63 were going to resolve my problems.  Unfortunately, they haven't.
 
I've already discussed the problems with displaying pdf's which I've had since I started using InfoQube more than a year ago. 
 
I've also discussed problems with images.  Well, they're back yet again.  Everything will be working fine as I paste images into the HTML pane, then suddenly I start getting the "black square of death" and I know my work is at an end.  Once it starts doing that, there's no cure for it except to wait for hours or days until it suddenly starts working again, temporarily.
 
I'm feeling pretty discouraged about it right now as i've sunk hundreds of hours of research time into using InfoQube.  What utterly baffles me is the randomness of the problems: something works, then it doesn't work, then it works, then